Suppport Thread for the TND 500, TND 700 or future Rand McNally products.
Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Apr 16, 2010.
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Mark Kling Thanks this.
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I called support today and i have 4 days left on warranty, I also tried what you said to try and im doing the 3 hour charge. I was told they normally extend the warranty out for an extra 6 months so i can send it in (thank god). I like the rand GPS but holy crap they have soooooooo many problems, I had a 510 and after 5 months the sound stopped working so i sold it and let the next guy deal with support. Now this, yeah its a year old but for a $400 item it should last longer.
They (rand support) need to offer a replacement or something while we have to wait for repairs, I dont want to have to route plan with the #### atlas for 2 weeks. -
Put it back in the box and stored it, notice now that the power light is back on,
however it got hot enough at the power supply to not allow a charge before I put it away
Correction - power supply light on plugged into laptop - zilch from a wall outletAttached Files:
Last edited: Dec 3, 2012
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thanks,
mark -
Thanks,
Mark -
Hi Mark, My dock version is 1.0.4693.20239
Also, I have been running into some very strange issues with my GPS. I have had issues where before it would route me correctly, but now it is wanting to route me way out of route. I am also having issues where routes I normally travel are now saying that it is unable to find a legal route. I have tried resetting my GPS multiple times and it is still acting up. Any ideas?
Thanks Mark -
Thanks,
Mark
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