Eclipse Driver Logs - Welcome Screen question

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Hanadarko, Dec 1, 2012.

  1. Dieselboss

    Dieselboss Technology Contributor

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    Well, I'm making an educated guess here based on the screenshot that you put up. But that is a normal built-in warning so that a driver can't get a DOT ticket because he forgot to document his last 8 days. If you are off for multiple days then all you have to do is have yourself in Line 1 (Off Duty) and then set your dates of off duty below the grid, and then click "Put on one log" to be legal.

    Try making sure that you have documented your last 8 days and see if that warning goes away.
     
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  3. Hanadarko

    Hanadarko Independent Owner/Operator

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    I do it that way. PUT ON ONE LOG....

    I was off for the last two weeks of Nov. I will try documenting my current last 8 days and see what the program does.
     
    Dieselboss Thanks this.
  4. Hanadarko

    Hanadarko Independent Owner/Operator

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    I have filled in the last 8 days and weeks before today and each launch of Eclipse I still see this welcome banner.
    I suppose I will have to try and reach out to tech support, if i can ever find them "available".

    :biggrin_25513:
     
  5. RedForeman

    RedForeman Momentum Conservationist

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    I have been using Eclipse with myself and two other drivers for a year and a half and never seen this happen. Personally, I have logged big blocks of days off duty and no problem with that. Typically, those blocks are less than 14 days to stay in compliance with the reg about turning them in to the carrier.

    Have you tried backing up and then using the repair database under the help menu? I have used that successfully with other unpredictable bahavior, mainly with the application constantly trying to re-upload old logs. Somehow the "sent to carrier" box was unchecking itself. If anything, do it on the 2nd laptop as a trial to avoid corrupting data on the main system you use in the truck. In fact, copy the data off the stick onto the 2nd laptop HDD so that the stick data (production) is not touched by the application on the 2nd laptop.

    USB sticks are notoriously unreliable and your two laptop method is a use case that is asking for trouble IMO. First off, sticks should only ever be used for moving files, not working with them. Copy if you must, but never run stuff on a stick that matters to you.

    Also, you have two discrete applications using the same dataset that is expected to be used only by one. Yet each application has it's own set of registry keys set, which aren't necessarily going to always be the same. I'm gonna guess that something is getting written to the stick, even if you're doing the restore function one way (laptop 1 normal use, laptop 2 restored when used). Somehow the "new install" bit got flipped and maybe the repair function will correct it.
     
  6. windsmith

    windsmith Road Train Member

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    So do you have to log 15 minutes 'on duty' to note the time you spent filling out and turning in the 'off-duty' logs?
     
  7. RedForeman

    RedForeman Momentum Conservationist

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    Something that trivial, no. It takes < 15 seconds to complete a multi-day off duty page.

    Besides.. this thread is about resolving an application fault, not about nitpicking HOS recording habits.
     
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