Schneider chat room - Closed see new thread linked in the last post

Doesn't that just burn the heck out of you? You communicate with all the correct parties, update as necessary, confirm all times and dates, and, in the end, *they* err as if you'd said and done nothing at all. ###### if you do, ###### if you don't. Hopefully, this is a very infrequent occurrence.

Be safe out there.

 

Noob question here, just waiting to join the team, does anyone ever call the people they are delivering to and get a delivery time changed or is dispatch supposed to do it?

 

Nope, there is a customer service team that takes care of that. You call your DBL and let them know why you can't make it and when you can. They then get in touch with CS and they reschedule with the customer.

The only time I call customers is when I can't find them. Though the provided phone number in the work assignment may not be correct or even service anymore.

 

It really does. It also burns me up when I can't drive more then 300 miles without a hour and a half live load/unload. I should be getting detention pay til 10 AM tomorrow, ill be following up with my DBL about that.

 

I had to google the last company to get there number so I could find the place. The nav system brought me to the wrong street then the next load it was 10 miles off LOL I updated all the way points hopefully they get fixed in the system.

 

Well they finally got me. Getting the ambient temperature sensor installed now in Gary.

 

that sucks razor, how long before you jump ship? j/k, Schneider seems to be a pretty decent company to get started with

 

I have no problem with the sensor. I knew out was coming, was just a matter of time.

I'll be here for at least another year. Need to get a minimum of two years in before I can move on.

 

I'll call to see if I can drop or pickup a few hours early sometimes. You'd be surprised the number of "AT" appointments that are actually open pickups/drops. I'll also call to verify long term parking if needed. The location information in for this in workflow is a crap shoot. Just remember to be polite

 

I do that from time to time

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