To TONU or NOT to TONU... That is the question

Discussion in 'Landstar' started by LSAgentOZR, Jun 7, 2013.

  1. LSAgentOZR

    LSAgentOZR Road Train Member

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    I had an over-dimensional piece due to move yesterday out of CA going to the midwest. My customer (a freight forwarder) gave me the dims and I posted them as given to me. The height was said to be 12'1". The BCO team got there to load and called me immediately saying, "It's 12'8" tall!" They told me they didn't want the load and I asked them if they would stay committed if I could get the rate increased to cover the additional permits and escorts. They weren't excited about it but said they would wait. My customer went over there to supervise and had his guys measure it and it measured 12'5". The BCO told him he wasn't taking it and to take it off his truck. They deadheaded 500 miles for the load, but chose not to take it because they didn't want to do 12'5". So my question is... though they could've taken the load, they chose not too... Should they get a TONU for that? Keep in mind permits had yet to be purchased so all they had in the load was their deadhead.
     
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  3. landstar8891

    landstar8891 Road Train Member

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    Yes off course.They ''booked'' and Bid a load that was 12'1...This is no different than me bidding on a load that was 10,000 LBS and i get to the shippers and it is 44,000 LBS...I then have 2 decisions to make..I either do the load for more money because of the weight and ''incomplete'' dispatch or get out from the load and get my TONU...

    The bottom line is the Team deserves TONU for Incomplete Dispatch...Regardsless of the ''counter'' offer.Stick to the ORIGINAL ISSUE...Which is Incomplete Dispatch....If i did ''choose'' to take the 2nd offer,i still want my darn TONU for the original DEAL and Agreement......

    Do not cloud the 2 Deals..One deal is one and the 2nd deal is the second..It appears the 2nd offer was being used to ''candy coat'' the first screw up between customer and Agent...
     
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  4. snowwy

    snowwy Road Train Member

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    i get the feeling that a lot of trucks don't want to haul oversized around CA.

    i called a broker on a load to los angeles. but our agent talked me out of it. this was on friday., that broker called me on saturday and asked if i had any trucks available and wanted to take that load. it was a 2 drop load. with the wide lumber portion being the first drop in hesperia. before even hitting the cajoun scales on the 15.
     
  5. Real Deal

    Real Deal Medium Load Member

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    May 29, 2012
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    I went to pick up a load for the BCH ageny out of CA. The load was supposed to be 3 feet tall so they ordered a flat. It cost me $300.00 in dead head to pick the load up. I get there and the load is 12'6" tall. BCH assumed the load was the same size as it was when they delivered it there last week. What did I get offered? $200.00 TONU. What a joke.
     
  6. Real Deal

    Real Deal Medium Load Member

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    May 29, 2012
    Saint George UT
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    Back to the original question that is tough to answer. I say they should have worked with you and took the load.But not knowing how tall it made them its hard to say. Sometimes CA isnt very fast with issuing permits.By the way does Jenny work with you Adam?
     
  7. LSAgentOZR

    LSAgentOZR Road Train Member

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    Nashville, TN
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    I emailed them and told them the customer was refusing. They aren't happy, but they understand. The driver that came in to pick up the load today has it sitting at 14'1" on his trailer. I can't give them TONU because we're not billing for it, but I'm going to figure out something I can do.
     
  8. WMGUY

    WMGUY Road Train Member

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    sitting and 14'1" there could possibly be some dunnage adjustments or even suspension adjustment to be made for it to be legal.. i remember cali being really slow on permits, they should have tried to make it work IMO

    as for the TONU i think something should be done to compensate but it doesn't sound like they tried to make it work
     
  9. BigSam

    BigSam Light Load Member

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    Sorry, but any agent/broker worth a hill of beans would pay the BCO for his/hers time, deadhead and effort regardless if the customer/shipper did or did not.
     
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  10. 379exhd

    379exhd Road Train Member

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    Jun 25, 2012
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    You are the broker shouldn't you be able to bill the customer to make up for it? I wouldn't want to have your job based on that but as a driver I have been where the bco's were. Been over gross and offered a measly $25 to go 50 miles back to get the load taken off and reworked at that point the whole load comes off. If I'm going to be insulted with offers like that or be sent on a wild goose chase on a Saturday (been there don't that still didn't get a TONU after dicking around for 2 hours trying to get ahold of somebody to load me.). TONU's are worthless anyway they never amount to what a driver or company should be paid as far as I'm concerned. For the height issues with the loss its your customers fault for mismeasuring THEY NEED TO PAY THE TONU!!!!!!! They also need to learn how to read a tape measure!!!!
     
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  11. Flightline

    Flightline Road Train Member

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    I've been in similar situations and I usually make it work if I can. I've never gotten paid TONO if another truck come to pick it up, and as long as more money was offered for the difference.
    As far as the large deadhead goes, doesn't change the standard TONO fee here at Mercer. I think it's one of those things to consider of a possibilty when deadheading long distance.
    The BOC should've considered if refusing the load, the possibity of not getting TONO fee.
    Sometimes everyone involved has to take a bite. Especially the one not willing to give or try and make it work..
     
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