Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Having a problem with the rand 520. Bought it for the fuel prices, and cannot get it to connect to my wifi. Keeps saying unable to connect, renter password. Connected to my wife's phone ok, but I need it to connect to my sprint hotspot.

 

PM me your email and I'll get it out as soon as I can. really tight for time today and tomorrow. lots of miles and back roads.

Mark

 

I've had my TND 720 for a couple of weeks now and am very happy with it. The only issue I'm having is that it won't stay connected to the wifi coming from my Virgin Wireless mobile hotspot. I'll be running traffic and weather and my mobile hotspot will show that it isn't connected any longer even though the 720 says it still is. When I disable and then enable the wifi on the 720, I'm back in business for a short period of time.

Any insights?

 

It's the 720 running version 3.55.2769.1524

 

angry about this one Mark- apparently I have to buy another traffic code for the 720???? Because the the traffic code for the 520 comes up invalid?

Mark

 

went and bought the traffic subscription for the 720, was in the middle of downloading the update when it failed. running diagnostics now via the. the dock shows traffic is subscribed to but not the traffic buttons. how do I reset it to get it to down the traffic update?

Mark

 

Update... diagnostics found no fault but no traffic update loaded and installed on the 720

Mark