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Grand McNally TDN 710

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Rtb20926, Jul 11, 2013.

Page 2 of 3
  1. Jul 13, 2013 #11
    Mark Kling

    Mark Kling Technology Contributor

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    You have to download and install the TND Dock and do the updates. If it is a 710 LTM (life time maps) are still available for purchase.

    http://www.randmcnally.com/support/s/dock-software

    http://store.randmcnally.com/gps-electronics/gps-accessories/rand-mcnally-lifetime-map-download.html

    Thanks,
    Mark
     
    Mark Kling, Jul 13, 2013
    Mark Kling, Jul 13, 2013
    #11
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  3. Jul 13, 2013 #12
    Rtb20926

    Rtb20926 Bobtail Member

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    Thanks, the owner will update.
     
    Rtb20926, Jul 13, 2013
    Rtb20926, Jul 13, 2013
    #12
    Mark Kling Thanks this.
  4. Jul 16, 2013 #13
    Rtb20926

    Rtb20926 Bobtail Member

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    Jul 11, 2013
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    Mark- the unit worked for two days and now doesn't boot again. Any idea's?
     
    Rtb20926, Jul 16, 2013
    Rtb20926, Jul 16, 2013
    #13
  5. Jul 16, 2013 #14
    Mark Kling

    Mark Kling Technology Contributor

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    Will it charge on AC?

    Thanks,
    mark
     
    Mark Kling, Jul 16, 2013
    Mark Kling, Jul 16, 2013
    #14
  7. Jul 16, 2013 #15
    Rtb20926

    Rtb20926 Bobtail Member

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    It did last time. I charged it for 3 hours and it showed full battery. You thinking bad charger or battery?
     
    Rtb20926, Jul 16, 2013
    Rtb20926, Jul 16, 2013
    #15
  8. Jul 16, 2013 #16
    Mark Kling

    Mark Kling Technology Contributor

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    Statesville, NC
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    When it shut off after a few days... was it on DC? Take the USB end of the DC cord and lightly squeeze it... it will provide a more snug fit. Squeeze on the long parts...

    Thanks,
    Mark
     
    Mark Kling, Jul 16, 2013
    Mark Kling, Jul 16, 2013
    #16
  9. Jul 17, 2013 #17
    Rtb20926

    Rtb20926 Bobtail Member

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    Jul 11, 2013
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    Yes it was on DC when it failed.
    I squeezed the USB end as requested.
    I just downloaded the docking software and during installation it prompts me to connect the device. I connect the device to my laptop and it doesn't detect the GPS however the red light illuminates on the GPS unit. There's nothing wrong with my USB port. I tested with a thumb drive and it's good. I don't think it's a bad USB cable because I'm getting a red light on the GPS. Guess I could try another cable tomorrow and see what happens.
     
    Rtb20926, Jul 17, 2013
    Rtb20926, Jul 17, 2013
    #17
  10. Jul 17, 2013 #18
    Mark Kling

    Mark Kling Technology Contributor

    10,935
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    Sep 23, 2007
    Statesville, NC
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    Make sure it is a RM USB cable. On the USB port pins 1 and 5 provide power, but pins 2, 3, and 4 are the communication ports.

    Make sure the power settings on the computer is on high.

    The TND should show "Connected" on the screen.

    Thanks,
    Mark
     
    Mark Kling, Jul 17, 2013
    Mark Kling, Jul 17, 2013
    #18
  11. Jul 17, 2013 #19
    Rtb20926

    Rtb20926 Bobtail Member

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    Jul 11, 2013
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    Does the USB cable charge the unit or is it only to connect to a PC for updates? I think the user (my neighbor) had it plugged into a cigarette lighter USB charging adapter while its in his truck.

    Thanks for your time!
     
    Last edited: Jul 17, 2013
    Rtb20926, Jul 17, 2013
    Rtb20926, Jul 17, 2013
    #19
  12. Jul 17, 2013 #20
    Mark Kling

    Mark Kling Technology Contributor

    10,935
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    Sep 23, 2007
    Statesville, NC
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    The DC must provide 5vdc/2 amp for the 7" TND. If it provides 1 amp, then it may run for a little while and you will get freezing due to lack of power.

    The USB cord is used only for connection to the computer and not a charging source.

    AC - normally 3 hours
    DC - normally 6-9 hours.

    Thanks,
    Mark
     
    Mark Kling, Jul 17, 2013
    Mark Kling, Jul 17, 2013
    #20
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