Shippers and Receivers Holding You Guys Up, Too?

Discussion in 'Ask An Owner Operator' started by 68Goat, Aug 28, 2013.

  1. 68Goat

    68Goat Light Load Member

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    Jan 4, 2013
    Watkinsville, GA
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    Before I get started, let me say that I'm a happy camper.
    But I'm hitting my limits, it seems, every other day.
    Why are we mandated to the hilt but shippers and receivers are basically free to do as they please?
    Lately it seems like a large portion of our loads are heavily delayed on one side or another.
    A decent amount of grumbling the last couple of months about the mandatory 30 minute in the first 8 but let's be honest...Our real problem is at the loading dock.
    The 30 minute break is completely "doable" but 4 to 6 hours on either side of the load isn't.
    Some days we can't even run 300 legally, much less 450 to 600. Some brokers are better than others with helping out or getting a decent detention rate but I see it commonly as low as $25 an hour these days with companies I'm not "in" with. The guys that we have been running for consistently for the last few years take care of us but God knows...take a load with a broker you don't know and get into a detention scenario? It's not even worth the fight sometimes.
    I used to fight, fight, fight but the energy just doesn't come as easily as it used to.
    I'm sure this has been discussed on here a lot but why isn't there a mandated load and unloading timing procedure in our industry? Why isn't there a mandated detention rate in our industry that is fair?
    Everyone can see our safety and maintenance ratings all the way down the line. Everyone can see if we've been put out of service or if we had a trailer light out on top of Monteagle a year and eight months ago for God sakes.
    They can't be put on a system with ratings and scores and penalties for not abiding by a certain amount of guide lines?
    Last but not least...fork lift drivers who are loading the trailers. There needs to be a cdl school for forklift drivers. A lot of them just don't get it. At least ask how the truck scales out empty before you just pile it on the way you think it works. At least allow us to tell you that the steers are heavy on this truck and that I need you to give me a few singles up front. ESPECIALLY if you won't allow us to be on the dock to inspect it.
    Anyone out there identify with what I'm saying?
     
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  3. ‘Olhand

    ‘Olhand Cantankerous Crusty

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    Nothin' new but goin on forever prolly not gonna get much better---BUT as for loadin--Be proactive--my truck my load MY WAY--I am always on the dock when my wagons loaded and it is loaded the way I want it--no reason u can't do that--also b surprised how much gentler those morons r when u r standing there watch in
    Just Sayin
     
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  4. kararm

    kararm Bobtail Member

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    Aug 28, 2013
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  5. rogueunh

    rogueunh Road Train Member

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    I'm usually on the shipper/receiving end more than driving, but I am always amazed at how many drivers will not watch a single thing being loaded or unloaded off/on their truck. I can't imagine opening the doors, backing in, and then never getting out of my truck again.

    I had one place tell me drivers are not allowed inside, I said fine but I'm leaving with the load, how do I know if they damage something then say it was already damaged? They can dispute a count as well, and you don't have a leg to stand on if you're sleeping in the truck.
     
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  6. DrivingForceBehindYou

    DrivingForceBehindYou Medium Load Member

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    Aug 29, 2012
    ChicagolandOfOpportunity
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    I seal every load, thats it. if they say seal intact any shortage is on the shipper.
    I despise standing on the dock
    , it might take them 3 hours or more. I d rather have a nap
     
  7. rogueunh

    rogueunh Road Train Member

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    Jan 4, 2011
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    Thats fine, I understand. But when they have a pallet of something with forks through it, they can say it came in like that. Or you can watch them damage it, lol.
     
  8. Cranky Yankee

    Cranky Yankee Cranky old ######

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    Jan 31, 2012
    Green Bay Wi
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    I have only been one place this year that let me on the dock
    just one damaged carton of meat in last 2 years
    and that was just being picky cardboard was dented
    sealed bag intact
     
  9. texasmorrell

    texasmorrell Medium Load Member

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    May 3, 2012
    Lone Star State
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    I never argue about detention. I give 2 hours free and after that it is $10 every fifteen minutes. I get the shipper/receiver to sign my in/out time and notify the broker via email of when I arrive and when I depart. I automatically bill the detention, I never ask their permission. If they don't pay I file against their bond. They always end up paying. Just make sure that it falls in line with the contract. I alter all contracts before I sign them so they favor me. Brokers do not even bother to read what you have signed and sent back to them.
     
    JPenn and DrivingForceBehindYou Thank this.
  10. DGStrong71

    DGStrong71 Road Train Member

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    Feb 22, 2013
    70° west
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    Having been with the same company for almost 6 years I have the luxury of knowing which shippers/receivers are going to take awhile so I just arrive at those particular customers as early as I legally can and just log a 10 hr break there while loading/unloading and shift my schedule accordingly. Being detained is a problem thats not likely to go away any time soon so we just have to be smart and compensate for it in some way.
     
  11. Skunk_Truck_2590

    Skunk_Truck_2590 Road Train Member

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    Feb 16, 2007
    Stonewall, LA.
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    Thats why I like flatbed and got away from dock freight. No wee AM hour appointments, slow shippers or receivers may be lagging but not by much per say more maybe like an hour or so compared to dock freights 4-all day waiting time and we load/unload during normal business hours. I forget the name of the place but its a meat plant up in Cactus, TX (JBS I think) but I have sat at that #### hole for 4 days waiting on USDA inspectors with their B.S. to release loads and done it more than once. That was when I was a company b---h but wised up since then. No pun intended company guys. I find it more of a PITA to chase down your layover and detention pay from a company than from a broker because at least with a broker you have them by the balls using the load as leverage to make them pay since their name is on the rate confirmation as well so use it to your advantage and get your new detention rate signed in black and white before releasing the load then mark that broker off the list of brokers to avoid from then on. Eventually they are going to get the point but as long as drivers keep throwing their hands up saying to hell with it rather fighting them then they are gonna continue to keep on and that includes shippers and receivers. They don't care. They have a set time to show up for work and a set time to leave and could careless about your speedy need of being unloaded. So if they don't pay, put their balls in a crunch by holding the load or even returning it to its origin because either way they still have to pay those shipping charges to and from. Not doing so the you take them to court.
     
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