Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Possible erronious restriction on the underpass connecting SB TX130 with SB US183 (it wants to loop around on FM2001)

 

Hi Mark I have a 720 about a month old that is freezing a lot mostly when calculating or recalculating most of the time I have to restart and might work while other times restarting won't help and I just have to wait 5-10 minutes until it finishes calculating.

 

just updated my 720

ver 3.55.2780.1540 ( 336054)
usa 001010731 (120720) 13220607
os ver a5.rm.2t720.120411.0


when i do a poi / my route/ travel centers it is only searching 1/3 of my route.

a 900 mile route...ottawa ill to bronx ny it stops at 300 miles ( ohio) of the 899 my route
same as if i do ottawa ill to laredo tx it stops in okalamoma

if i do rest stop search it dose the full route


any idea why this is only searching 1/3 of the route now?

 

Incorrect, what I'm asking is why regardless of my computer or internet connection, the download ALWAYS (track record of about 6ish updates in the past year and a half) takes so long

also, while I understand that there is a boatload of data in maps etc, assuming your 30 mb connection bottlenecks to 15 MB/s and a loss factor of 25% in the programs calling to specific files etc, 15 actual mb/s at 22.5 minutes is 20.25 GB, this I cannot believe, the downloader interface/your server are simply slow as all getout

and whilst I realise that this is not neccessarily a bug, but it IS very annoying, ever thought of putting up mirror sites expressly for the download and getting rid of the slow cumbersome and innefficient rand dock?

 

Latest dock version, installed that just before update

So on your computer with a 30Mb connection it throttles down to just over 1 MB per minute? Thats very slow

 

Hi Mark, I bought a 720 day before yesterday, I just made it home last night, I'm trying to download the dock software, but it gets to the Install Wizard and just seems to hang there and tells me it lost the connection to my device (even thought the unit is physically connected and says so on it's screen). I wonder if you could be of help.

Ray