Sorry for the long post but Im trying to go into detail so no one else makes the same mistake with them.
I never thought I would be doing this, I really liked this company they were my home and in many ways felt like my family for they last 4 1/2 years. Problems just started this year they started becoming really shady, and doing alot of under handed stuff ripping me and from my understanding other drivers off. I am an owner-op and was buying my truck from them, and was making 73% of the retained line-haul. In HHG your line-haul is affected by the weight of the shipment, more weight the higher the line-haul. Problems started when I had a 13k pack and load out of Nashville Tn, Going to Tacoma Wa. Line-Haul before packing and fuel surcharge which is also based on weight was est at $9,000. Shipment weighed in a 15k. When my paperwork was rated I was told line-haul was now around $11,500 plus a $1,000 fuel surcharge.Needless to say I got my settlement and only got paid $4,000 for this shipment. I started looking at my detailed settlement, they litterly marked out the $11,500 with a pen, and wrote by hand $5,000 next to it, didn't pay me for the fuel surcharge and only paid me for half of the packing when in my contract it says I get 100% of packing. There response when I asked them about it was "we will look into it." My thoughts at this time were ok, this is the first time this happened, maybe it was a mistake. Few days later I get a settlement for -$9000.00. Im trying to figure out why. I see its 2 repair bills. I did put my truck in the shop, and did get a comcheck to pay for the repair because the repair was $4,500 and I just dont have that kinda cash laying in the truck. (Had to get the DPF filter cleaned and a few other things) Its always been my understanding that the money would come out my reserve account which I had $12,000 in. Nope They took it straight out my settlement and billed me twice for it. I called them on it, and they said I wasn't billed twice, my truck went to two different shops. They tried to tell me while my truck sat for 2 weeks at the dealership being worked on I went and got my truck and took it to THEIR shop and had another $4,500 in repairs done and took it back to the dealer to finish working on it. Problem is they dont own a mechanic shop. They have a trailer repair shop but they do not work on tractors, so its highly unlikely I took my tractor there. After a bout a week of fighting I finally got most of my money back.But still the pay from the pack and load wasn't fixed. So now im in Tacoma Wa, waiting on a load. Well they find me 13k loading out the warehouse going to plano Tx and another 10k down in long beach ca, heading to Atl. I got paid correctly on the 10, the 13k is a different story. The 13k had a $7,000 linehaul but all I was paid was $588. $588 isnt even enough to cover my labor for the job much less fuel. Once again in an argument with them while I was actually unloading the 10k in atl. As Im leaving Atl I have to get fuel, I stop at the Pilot on 85 ex 41. My fuel cards have been turned off. Lucky me I had a 1/4 of a tank and was only 60 miles from home and one of their agents. needless to say I got home cleaned the truck out and dropped it at the agent, and had a new job the next day at another moving company. Which is where I am typing this from now.
Coleman American Allied-Covan world-wide moving
Discussion in 'Report A BAD Trucking Company Here' started by rcsd2007, Nov 21, 2013.