CH Robinson deducted my rate for arriving early

E=JPenn;366118]Seems to me if the driver contacts the consignee, asks for an earlier appointment time, and is accepted, that becomes the new appointment time, and is NOT an "unscheduled" arrival. You're CHANGING the schedule, with the receiver OKing the change. Unless the rate confirmation specified a concrete delivery time and disallowed changes, they're skimming more of your money off and ought to have their feet held in the fire for it IMNSHO [/QUOTE]

Yup. Seems like its ###### if you do, ###### if you don't. You get charged for being early or late other wise they use you and your truck for free storage and babysitting. Either way, they are raking the profit back for themselves or saving money from storage fees at the drivers expense.

 

And to add to my post here, normally 9 times out of 10 dispatchers highly encourage early delivery if possible. Keeps the truck moving and the driver making money unless its a carrier like FFE that could give two ##### less about a truck sitting and a driver making coin.

 

http://investor.chrobinson.com/phoenix.zhtml?c=97366&p=irol-reportsannual

 

Was this to a grocery/produce warehouse? Like save a lot?

 

Not sure what that meant to my post but I did look at the 2012 annual report just for ##### and giggles and see they have been profiting very well: Screwing drivers! Maybe I'm on the wrong side of business lol.

 

This is just a ######## made up CHR charge, they are just being ##### and stealing from you.

In grocery and perishables... Walmart does not use due dates, all POs are a MABD date, this is a Must Arrive By Date. Means you can deliver early, you just need to arrive by that date. In produce you are allowed to arrive 2 days early. The others vary by department, my guess is that most departments you can arrive early.

Was your load ppd or collect. Collect means walmart paid CHR, ppd means the shipper paid. You can call the DC and have the appointment clerk look up the po number and they will tell you which it was. Walmart would not be charging CHR for early deliveries.

 

I wouldn't have signed their new rate confirmation and told them you're paying me the full rate because this wasn't in our original agreement. You idiots should've known they would have earlier appointments, and $200 for a layover isn't even close to enough it's $400/layover so stick it. torn their rate con up and sent them my bill for the full amount. They've got a 75k bond you can go after go get your money if they don't pay. File on it and keep going.