Is there a policy when you break down?

It's a big company, big companies are slow and sluggish when it comes to communication. And when they do communicate between departments, or with outside shops (in your husbands case) it's usually a charlie foxtrot.
Most companied drivers have been in a similar situation, a simple repair that doesn't cost too much to get done; yet it takes forever and ends up costing quite a bit more than it should.

I once had my fifth-wheel jam up in Denver, no fault of my own; it was a on brand new tractor and clearly wasn't assembled correctly. A spring wasn't properly attached and had accordingly slipped off; completely disabled the fifth wheel. Couldn't pry/force/jam it open in any way, shape or form. I had 15 other drivers at the TA in Commerce city try everything they could think of, none of it worked.
Finally broke down and called my the breakdown helpline at FFE (which is an oxymoron.)

"Oh don't worry son, we'll have you up an running in just a few hours. Head on over to this Mack shop here in Aurora."
I did, I was super eager to get her fixed and rolling again- I had a hot load shooting down to Miami; good miles for a solo driver at FFE.

This was on a Friday, that I rolled into the Mack shop.
I rolled out, the following Thursday.


That's life when you work for a big company. Bend over and smile.


But if he's smart, he'll get his layover pay. I even got three great loads out of my predicament. Shot down to LA, over to Dallas then up to Jersey after I got over my mess.

 

For your husband(welcome to trucking).I have never drove for Roehl but a company is a company.Highly doubtful Roehl will pay for his food.As long as trk isn't directly in the shop doubt they'll pay for his lodging either.But they probably have brk down pay which isn't much,like$50.00 a day.He can get a cash advance and the dealership will probably take him where he wants to go or let him borrow the company vehicle.If hes there a week and trk is in the shop then more then likely Roehl will pay for his lodging but not food.

 

Well once the truck is in the shop he will not be able to sleep in it. The company should put him in a hotel and give him money for meals. Good luck

 

What company pays for meals.Ive been broke down many times and never got meal vouchers.Although they should pay for food and lodging.

 

I was broke down for four days (waiting for Volvo clutch part) and Roehl paid the hotel bill plus $80/day which he can have put on his EFS card to use right away if need be. Seemed very accommodating for me. That was less than a year ago.

 

You're right laying blame for much of this at his FMs feet. With a good FM life is much easier, a poor one can drive you crazy and away from the company or out of the business when you're new. I've only had a couple times with weekend or night 'stand-ins' that caused me a lot of grief & hair pulling. Good luck (he's had enough bad).

 

If I had known he was in Pittsburgh, I'd have brought him something to eat at least. Given him a ride somewhere or something. Perhaps even a room.