Mac-22 not working?

For the last couple of days we haven't been able to send a Mac-22. We fill out all the fields, but the "Send" button doesn't activate and we end up having to call our DM to have them notify the planners of our status. Tried unplugging the power cable from the black box to reboot the system, still having the problem.

Anyone else having this issue? If not, then it is likely our unit that has the problem and we'll get the shop to look at it in Phoenix.

 

Nah. With this dedicated gig we generally talk to our dispatcher once a week, gig a round trip coast to coast with all the stops lined up and go at it.

Generally I've had good luck rebooting the QC, but this time everything works except the Mac-22. It is what it is, guess we'll have to wait until we get back to Phoenix.

 

Yeah, did that full on unplug the power cord from the black box and turned off the electric switch next to the driver's seat for a couple minutes for a full on reboot. It didn't rectify the Mac-22 problem. I'll report back after we get it in the Phoenix shop this weekend and let you all know what they find. I was just wondering if this might be a software update issue that affected other drivers. They say that, "Mac-22 is your friend"... but I'm not feeling the love right now....

 

Yes, I know. In order to drain off that battery for a complete reboot you have to unplug the power cord to the black box for a couple of minutes. For good measure I also turn off the main electric switch while waiting for the black box battery to drain. Still unable to use Mac-22 today.

 

Yep, been caught many a time without filling in all the fields. We have all fields filled every attempt. However, Mac-22 started functioning again yesterday. Not sure if this was a software update or what.