Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Mark, I had a route through 2803 Georges Rd. (US130) in North Brunswick TWP, NJ that routed me to turn right onto Finnegan Lane only to make a U-turn and turn right onto Georges Rd./US130 again - at the same traffic light. It seems that there may be an error in the RM database here. I ignored that part of the route and went straight through with no adverse effects.

 

See if it will allow a backup, if so do it. But fried GPS' in the past most of the time formatting it as a drive then plugging it into the dock will trigger a software reload. Keep us up to date. Tomorrow morning I'll see if I can track down the firmware for it sometimes you need to force feed it in.

 

So your next step in estimation would be to actually format the 710 as a drive and then plug back up to the Docking Software and let it do its thing from there.. Are there any specific options that I should choose when formatting?

 

I typically format them as a FAT filesystem. Windows may default to NTFS depending on what kind of drive it thinks it is. If the dock won't allow a backup prior to the format manually copy the entire contents of the GPS to a folder somewhere incase you need to manually restore it. I don't run Windows anymore but I used to also show hidden files prior to copying them and double check the file count to verify you got them all.