Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

thx mark I deleated the "logs" in the system files on the tnd 500 and a user database file , ran the new dock software diagnosis/repair of my tnd 500 then updated (wich only updated my walmart poi's) oddly enough. but it is now functioning again. now to find my box this came in to see if it had a claim for updated maps etc but im happy its back in business.
*edit after seeing your post above*
and yeah at some point I may grab the wheel again but for now I got a "toy" that don't have a speedo in it so was just goin use this to judge my speed a lil better than listening to the motor rev.

I called tech support and they where kind enough to offer a exchange for new discount price but would not offer any "tech support" on this device just said to replace so had to do it on my own to get it working again. glad the website has a new dock software readily available or id'a been real frustrated.

 

im not a fan of the word "no" I have a odd memory and one of the gps's I purchased I vaguely remember hearing about map updates were free, maybe it was only for 1 year. or perhaps one of the other gps's on the market at the time, however the "other" gps were returned within 2 weeks of use until I landed on the RM 500 and I cant recall which one of them offered map updates or if it was a "timed" from DOP, anyways ill discontinue the responses as the original issue has been resolved thank you for your time mr. mark

 

Hope this hasn't been answered somewhere else in this thread. I wasn't about to search through 700 pages lol.

I have the 720 model. I've had it for a few months now and it's only been doing this for a few weeks. I've docked, updated, repaired and looked at every setting I can think of with no luck.

Here's the issue. I can start the day, resetting driver values, or letting it do it automatically, doesn't matter. I'll start driving, and all is fine untill I stop for whatever reason. Once I start driving again, after 5 minutes or so, it tells me that's the end of my driving day. Doesn't matter if I've driven 8 hours or 8 minutes.

It also has some routing issues. Most of the time when I stop at a truck stop close to a town, instead of taking me a block back to the interstate, it wants me to loop through town. Now granted, I ignore it, and as soon as I turn towards the interstate, it corrects itself, but that's beside the point.

 

Anybody able to hook me up with a backup of there TND 7** . I want to see if I can update this thing, its an old TND 7E but I think I might be able to get a newer map to work with some tinkering #fingers-crossed#
I would even try the TND 500's too. Thanks

 

Hey Mark, I just recieved a refurbished tnd 510 from rand. i was able to register the device, but it will not load anything. i keep getting application navi.exe encountered serious error and must shut down. any ideas?