Only if you let it.
Made a mistake, learned from it, and don't make that mistake any more...
You assumed wrong.
Sure you are.
He's here attempting to do damage control, TQL knows their reputation here is in the toilet.
Sorry to hear that you quit the business out of frustration.
I don't cancel loads because something better came along. Just FYI, it's a big reason why I'm successfully doing business currently. I have customers who pay me, and it's not exactly rocket science as to how this is accomplished. I'm a service provider, I provide stellar service. My on time record is impeccable. I don't d**k people around. My services are in demand, and I have no problem getting my rate.
I am a Freight Broker at TQL - looking for conversation and dialogue
Discussion in 'Freight Broker Forum' started by Logistics_Bear, Jul 1, 2014.
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"This confirmation is an agreement between TQL and Carrier to haul the indicated load at the
indicated rate, and is not a dispatch. If load is changed or canceled by TQL, no "truck order not
used" will be paid unless the carrier has been dispatched. Carriers are required to call TQL for
dispatch, which includes pick up number, shipper name/address, and direction information."
Complete ########. TQL will send you a confirmation, but not a dispatch. Happened to me today, dead headed 100 miles to get a load, passed all other offers. Get there, and TQL says "our customer pushed back the load" and we cant pay you anything because you were not dispatched. Bottom line, if you do not get a dispatch email from these guys do not move.
Horrible company. I still like this guys attitude, unfortunately he does not set policy. He knows his company is crap.double yellow and Skate-Board Thank this. -
Jopper Thanks this.
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"dispatched"
Are you considered "dispatched" when they send the carrier/driver instructions?
If not, at what point are you considered "dispatched"? -
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I still have the rate agreement and you can read to the right what being dispatched means.
View attachment 70253donkeyshow72 Thanks this. -
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