Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Jul 7, 2014.

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  1. Mark Kling

    Mark Kling Technology Contributor

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    Sorry for any delay's from the weekend. I was down and out with a bad head cold.

    Thanks,
    Mark
     
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  3. miakica

    miakica Light Load Member

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    Mar 17, 2008
    Great White North
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    Hi Mark,

    My 730 broke down, was sent to Rand, and I received it today.
    I backed up the unit in dock, but, with my luck, hard drive dies...
    I backed up my old 720, and luckily it's in my Dropbox.
    This is what I have in the folder that I backed up


    View attachment 80722


    what do I need to copy to 730 to get my Address Book and Truck profile back?

    Thanks
     
  4. Mark Kling

    Mark Kling Technology Contributor

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    Navi/User
    RM/User

    Your attachment did not show.

    Thanks,
    Mark
     
  5. miakica

    miakica Light Load Member

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    For some reason, you have to click on it...

    Thank you
     
  6. raged.ga

    raged.ga Bobtail Member

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    Mar 28, 2013
    Temple, GA
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    Ever since the latest map update my 720 is a paper weight in major metro areas. Every time I get in the DFW area it freezes up. I can go back to the main screen and go back to map and it update my location and speed and all. Normally I am going to the same place there but when i was going to a new receiver last week i just about blew my exit because i glanced at the gps which told me i had 7miles to go when i was only a half mile away. RM customer service is a joke and just makes excuses. Is there anything i can do about my paper weight to get it working correctly again?
     
  7. Mark Kling

    Mark Kling Technology Contributor

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    How did you download the maps?

    Thanks,
    Mark
     
  8. raged.ga

    raged.ga Bobtail Member

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    Through the tnd dock at home on my network there with a brand new 8gig card. I reset the device and even got another new card. Same problem. Major meto or locks up.
     
  9. Mark Kling

    Mark Kling Technology Contributor

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    Statesville, NC
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    What class is the SD Card? It should have a number on it.

    2 = 2mb/sec
    4 = 4mb/sec
    10 = 10mb/sec

    I recommend the class 10 for the speed. They are pretty cheap.

    I suspect you got a corrupt file on the download. Not much I can do to talk you thru it, but you will need to do some work to clear out files/folders to force a new download again.

    If you are computer savvy I can walk you thru it, if not I can remote into your computer and look at it and the TND. I would request that you are on a high speed network.

    Thanks,
    Mark
     
    raged.ga Thanks this.
  10. raged.ga

    raged.ga Bobtail Member

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    Well, i just had a 4. It went in the dash went i went to put it back in so now I'm about to walk across the street too walmart and go buy another. Will look for that 10 on the new one.
     
  11. TruckerPete1990

    TruckerPete1990 Road Train Member

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    Bentonville Arkansas
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    I got the new GPS the 730? Wish I bought the tablet wish there was a return lol
     
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