Dealing with Dispatch

Discussion in 'Questions From New Drivers' started by Seventy7, Jul 23, 2015.

  1. j76ny

    j76ny Light Load Member

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    Reading all of this makes me realize how lucky I am to have a former driver as a dispatcher.
     
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  3. TROOPER to TRUCKER

    TROOPER to TRUCKER Anything Is Possible

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    I have a great Fleet Manager. However I think Fleet Managers and Dispatchers need to ride first before taking that job.
     
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  4. Big Don

    Big Don "Old Fart"

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    Sadly enough, they can sometimes be the WORST dispatchers. If they were outlaw drivers and expect all of their drivers to do the same things they did, they can be hard to deal with. Also, they are usually hard arsed enough to be a pain.
    Of course this doesn't apply to all dispatchers that are former drivers. Some can be an actual joy to work for, because they know what is going on.
     
    Last edited: Jul 24, 2015
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  5. TripleSix

    TripleSix God of Roads

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    I was sitting in a truckstop waiting for a load. They send me 5 load offers. I accept one. Dispatch says I have to be there by 1330. 100 mile bounce. It's 1320 when I get the load. I laugh.
     
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  6. j76ny

    j76ny Light Load Member

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    Nov 1, 2013
    Canandaigua,NY
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    I guess I have a good mix than. He is an old school driver that expects a full days work, which I don't have a problem with, and also keeps in mind the limitations of the box on the dash.
     
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  7. Seventy7

    Seventy7 Bobtail Member

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    Dec 29, 2014
    Northern NJ
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    Friday afternoon I figured I was done as it was 3 pm, I was about 40 min from the barn and I finished my run..nope. I see "1 new stop assignment" and when I clicked on it, it was a good 40 min away and I know they were close to closing. I said "Cedar Knolls?" and got back "yeah..hurry" So I sent back "Good thing I'm close by"..got back "Your sarcasm is ugly and undesirable"...so I just said the hell with it and went for broke with "So is your face" and got back "My office when you come in"--Of course I did a 12 hr shift and she left at 4 on the button, so there was no meeting.

    Basically, I get a crap ton of cynicism, sarcasm, ridiculous ridiculous..RIDICULOUS expectations. I work in East Orange and the surrounding area most of the time, given to me because the other driver hit every bridge there and all the other drivers are afraid of the area. So, as you know a tough area makes P&D work that much harder. Back to what I was saying...aside from driving that rig to the best of my ability and putting my skill set to work everyday, because I do personally believe that is IS a skill set and you sign your name on everything you do..I drive that rig right for ME..but aside from that? My goal is to make every single hair on my dispatcher's head to turn gray and fall out.

    To quote John Rambo "I'm your worst nightmare."

    Time to give it right back...also my PT job said if I get a TWIC card I'd have a pretty nice local gig in the future, so mouthing off never seemed like a better idea :)
     
  8. MACK E-6

    MACK E-6 Moderator Staff Member

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    And in the LTL business, those are the ONLY dispatchers that are worth their salt.
     
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  9. MACK E-6

    MACK E-6 Moderator Staff Member

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    At least a former driver wouldn't look at you like you have two heads when you try to explain to the dummy that one 48" pallet will not fit past another 48" pallet in a trailer that's 96" wide OUTSIDE. :banghead:

    I've always found that the best way to deal with the knuckleheads in the office is to make them suffer the consequences of their own stupidity.
     
  10. Seventy7

    Seventy7 Bobtail Member

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    Dec 29, 2014
    Northern NJ
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    Yeah man you hit the nail on the head here. I personally feel that anyone in a dispatch or supervisor position should have a mandatory min of 2 years wheel time. If for whatever reason they're in that position without that time, then they have to do ride a longs with the P&D guys at least once a month.

    My terminal manager isn't a "bad" guy but he is a great BS'er and has to have his hand in everything which usually makes matters worse. He drove a little bit so he understands to a point..but he also likes to tell people he was a "seasoned" driver before getting the position. All of the senior guys laugh at that. He drove here and there. Line haul a few times, P&D a handful of times and that's about it. Still something is better than nothing.

    The flip side to that is the last dispatcher we had who was only in there because of back problems, which led to pill problems, was a decent driver BUT he had the "I woulda been able to do that" syndrome. Everything you did he could have done in it a 53, blind backing through an intersection during a snow storm while drinking coffee and rescuing a cat out of a tree. I think that's why he get's a long with the manager so much.

    They were the kids in school that had the hottest girlfriends...at summer camp of course. Also caught record breaking big mouth bass...but it slipped out of their hands right back in the water before they could take a pic. Good times...jackwagons.
     
  11. Seventy7

    Seventy7 Bobtail Member

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    Dec 29, 2014
    Northern NJ
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    I seriously might print this out and hand it in with my paperwork!
     
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