I made a Choice to come to Schneider

Discussion in 'Schneider' started by FatDaddy, Aug 17, 2015.

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  1. mickeyrat

    mickeyrat Road Train Member

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    Worth trying. You have time on your hands. Sorry couldnt resist.

    Did you get the name of the CS monkey?

    The admission of the assumed you could drop may help.

    Regardless lodge the complaint. Seems like they at least considered calling to confirm the drop.
     
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  3. FatDaddy

    FatDaddy Road Train Member

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    Oh hell yeah I'm gonna go for it and I even have a QC message admitting their mistake. I will have to double check when I get back to the truck if I got the name of the CS rep but I think it was in there
     
  4. mickeyrat

    mickeyrat Road Train Member

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    Take pics of the message as back up in case qcomm ####s the bed.
     
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  5. rickybobby

    rickybobby Road Train Member

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    Explain again how CS screwed up? I don't get it. If your app was 10 and you showed up at 0600. How do you figure you got screwed. Its always an gamble going in early. If I know i'm going in early, I always call to see if load is ready.
     
  6. mickeyrat

    mickeyrat Road Train Member

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    Sounds like open drop initially. Customer changed ops.
     
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  7. FatDaddy

    FatDaddy Road Train Member

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    This is the delivery end. Set up as a drop and hook. Delivery anytime from 0800 yesterday to 1000 today...I got there at 0600 to drop it and was informed that it was a 1000 live unload and I wouldn't be taken early
     
    Last edited: Jan 15, 2016
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  8. drvrtech77

    drvrtech77 Road Train Member

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    was this a customer in the Houston area?
     
  9. FatDaddy

    FatDaddy Road Train Member

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    Yep. It's a Wilmer load delivering off 45 not far from the J
     
    Last edited: Jan 15, 2016
  10. FatDaddy

    FatDaddy Road Train Member

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    Verdict is I will get detention from the point I arrived not the assigned appointment time.

    Will be a moot point since I probably will be out before 12. Had I got here last night then that would be different. At least I'm headed to the house. Just a couple hours later than planned is all.
     
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  11. againstthewind

    againstthewind Road Train Member

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    couldn't you call the customer ahead of time to double check on the appt times and whether its live or drop/hook.
     
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