Insurance Claim

Hey all,

To make a long story short.

I moved a load for CH Robinson (partial). When I delivered it to the receiver they noticed the pallet was damaged, but they still took it. Now 2 weeks later I received a claim from CH Robinson for $3500. The pallet was recycled plastic pretty much garbage, so even if the pallet was damaged there is absolutely nothing wrong with the material. I told them if they are claiming total loss of the pallet, I want to pick it up since I am paying full price for it. Am I able by law to get the damaged pallet? Which option do I have about handling this claim?

Thank you,

 

It was plastic raisins, plain ridiculous to say it was total loss if at most we lost 2-4 pounds from 1000 pound pallet.

 

Yes, insurance can help. I would still lose my deductible of $1000. To me it's a matter or principal, they are just trying to take a ride on my company. Broker said if you don't claim we'll just with hold your pay.

 

I have a picture of damaged pallet, they wrote that the pallet was damaged on BOL but they still took it. I would of handled that out of pocket since its just plastic raisin but the amount they charged for the pallet is insane. They should technically either sell it at fair market price and bill me for the rest or give me the damaged pallet. Thats the way I see it, otherwise they sold it and now trying to take a ride on me.