USA

I think they are fair. -but your post is under "report a bad trucking company"

 

Makes sense to me, he's already heard all the good stuff from the recruiter.

 

J.B. Hunt is a shinning star compared to USA trucking. Danny

 

been with them for a year now no complaints.They treat me good

 

hubby been with them for over a year and he doing good it got to be what you make of it

 

I've been with them for about 5 months.

My main complaint is trying to get anything done through dispatch (specially night/weekend dispatch). Sometimes you can get a response on the Qualcomm within 5 minutes, often times it takes longer (recently took over 30 minutes to get an answer to "can I get a comcheck for a trailer washout?" by that time I had already paid for it because I was holding up the line at the truckwash, and the answer was "contact breakdown"). Don't get me started on hold times if you need to contact them over the phone.

That being said, the main reason that I'm considering moving to a different company when my time with USA is up, is because I'd like to bring my cat along with me (he's a very co-dependant cat, and me being gone has been hard on him).

 

Just from what I hear on the road is 50/50 good and bad.... If you live in AR or TX you just might be happy with them. Ive never driven for them tho.

 

not every company is gonna wrk for every one you have to make it your own experience.. what may be good for others maybe horrible for you.. Like I said you have to make it your own experience... Ive been with several companys and I just found one that is good for me

 

Most of which is of dubious accuracy. They weren't all *that* bad when I first went to work with them, but they started getting kinda bad just before my first year with them was up.

After that first year, it got considerably better. Until I had been with them just over a year and a half. What happened after that was some shuffling of office personnel, resulting in me changing fleet managers.

That new fleet manager was pretty much impossible to work with (arrogance and idiocy are a bad combination), so I requested a change of fleets. That netted me a much better fleet manager. Then that new fleet manager moved to night dispatch, and I got another arrogant idiot. I was just about to quit when that fleet manager suddenly left the company (I don't know if he was fired or quit). The last one was okay - not great, but not terrible.

What finally broke it all apart was when they moved me out of a great truck - no mechanical problems, not so much as a scratch in the paint (that's a rarity at USA Truck) into someone else's castoff truck. That one lasted about 4 days before it ended up in the shop at the Roanoke terminal needing a transmission (yes, it had symptoms when I moved into it, but that was the best of the 3 trucks I was told to pick from).

2 days after it went into the shop, they found another truck to move me into (there were at least 2 dozen brand new trucks sitting in terminals that I knew of, prepped and ready to go, but it took 2 days for them to find another truck to move me into....)

That last truck they moved me into had a non-working air pressure gauge. I tried repeatedly to get it fixed, but could never get it in a shop. Dispatch said to go ahead and run the loads they were giving me, and to keep trying to get it in the shop. I ended up driving that truck for a month before I quit, and the air gauge never did get fixed. I used the wi-fi at the Vandalia terminal to apply online at Crete. I'm now on Crete's General Mills dedicated account, and much happier than I ever was at USA Truck.

My advice to anyone who intends to drive a company truck for USA Truck - stock up on food and buy lots of life insurance. Since they laid off all their senior mechanics and shut down 3rd shift at all of their terminal shops, their already lackluster equipment safety has gone to hell in a handbasket.