Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Jul 7, 2014.

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  1. billindelicato

    billindelicato Light Load Member

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    According to CS they are NOT dropping the 720 from map updates... only the 510 and 710... which still is pretty ####ty because lifetime means lifetime...
     
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  3. tow614

    tow614 Road Train Member

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    Did they say when the update would be available
     
  4. billindelicato

    billindelicato Light Load Member

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    With release of new product... may
     
  5. Mark Kling

    Mark Kling Technology Contributor

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    At this point in time, only the x30's will get the Map Update. This is the same Map Update the Tablets got last Aug. I verified it again with RM QA this morning.

    Thanks,
    Mark
     
  6. Mark Kling

    Mark Kling Technology Contributor

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    Nope... RM QA is pushing for next week at this time.

    Please, if you need info and I supply info here, please take it that I know what I am posting. I deal with the higher levels at RM. So, what I get is more accurate.

    Thanks,
    Mark
     
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  7. billindelicato

    billindelicato Light Load Member

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    Not according to cs can I call them and quote you?
     
  8. Mark Kling

    Mark Kling Technology Contributor

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    You are dealing with a Rep. I deal with supervisors, QA, Senior Managers, Directors, and VP's. The rep you speak with does not converse with QA. I do.

    I can guarantee you none of the Reps know who I am. I am in NC and they are in Skokie, IL.

    I have been with RM since 2008.

    Thanks,
    Mark
     
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  9. billindelicato

    billindelicato Light Load Member

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    So was that a yes or a no?
     
  10. Mark Kling

    Mark Kling Technology Contributor

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    I take you are an Adult? I really have better things to finish since I have gotten back from MATS; than this constant back and forth on the Maps..

    I mentioned what is being updated. If you don't believe me then that is your choice. I happen to report directly to the Director that actually makes the decision on the Map Updates...

    Thanks,
    Mark
     
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  11. billindelicato

    billindelicato Light Load Member

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    And who is that director? I feel as this effects thousands of people and could end up ugly for RM
     
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