TQL - wants me to dead head 200 miles for free

The rate sheet always has the correct city on it. I book 10-20 loads per week with TQL for my trucks and the rate sheet and carrier instructions are always the same city. This guy obviously didnt ask for zip codes before he booked the load.

 

Not sure why it would make a difference considering the issue lies in different cities on the 2nd sheet differing from what was signed and agreed to on the rate sheet. At that point is the rate sheet (contract) null and void? In my mind it is..

 

"Want" and "are" are two separate things. I "want" a lot of things. Doesn't mean I'll get them.

 

There is a lot of same named cities in different states.
Maybe someone saw the city and ASSUMED what state it was.

 

Huh. It's a weird world when folks are defending TQL on anything...

 

TQL is a waste of time. It's a broker for foolish drivers. The other week I picked up a shipment of commercial shelving for a store being built, flatbed. The small business that package the bundles put one bundle with the small shelving on the bottom and the larger wider shelving on top. After a 200 mile delivery the bundle broke the smaller shelving on the bottom with the larger pieces on top. Even the forklift guy said it was backwards packaging.

Now if this would have been a TQL load you can bet that the driver just ran that shipment for FREE! And he will be getting a claim from his insurance company by TQL. Why? Because they will not think twice about keeping the customer satisfied by blaiming the trucker and keeping the money.
TQL will burn you if they can.

 

The task number one with TQL is to ask where specifically the pick up/delivery is. If the driver info sheet has it different by more than ...50 miles then refusing the load should be natural. I did it once out of 4 times that I hauled for them in 2017. They also said that they would mark me as a fall out ... a person with a teenager voice did in a very condescending manner. That was over a commodity issue...some garbage that could have compromised my new food grade trailer. I spoke with his manager and we explained and resolved that peacefully. Other than that I did not have problems whatsoever. As a matter of fact, with the other 4 encounters, they were professional and courteous too. What's more important, they paid on time as agreed. Still, things I read here on TR are giving me a negative bias against them and I am extra careful before calling them. For whatever reasons, there are not that many complaints on CHR or Coyotes - my favorite animals (why do they call themselves Coyotes? maybe they are coyotes turning into humans like werewolves do. lol)

 

Of course I ask for zip codes on every load. How else do you calculate the mileage for the trip?