How to best serve Truckers?

The industry lacks respect. I have drivers with 2 million accident free miles under their belt, very very good track record of on time deliveries but the brokers always treat them like children.

The industry lacks accountability by brokers. A lack of information about loads and a lack of paying a carrier for a load should have a regulation from the fmcsa to force disclosing where the load comes from, who is paying for it and the details of the load. When it is delivered or refused, the carrier should be paid for that work, not chasing money.

 

Brokers. Almost as pointless at the 30 minute break.

 

If you truly want to give brokers a better image..

Inform the driver before he accepts the load of any pallet/lumper fees, average time in dock for the customers, and confirmed appointment times that actually exist ( not windows or fcfs )

 

I think the industry can do without the brokers. Shippers and recievers can pull out the old fashioned yellow pages and thump it onto a desk and whistle up trucks by phone.

Once I had CHR pester me on my personal cell which is not a number that is given out. I already have satellite on that #### thing. After that entire trip down the coast I finally pulled the battery and changed numbers. Left the old one sit. Every time the thing rang its time to stop. and several times a hour is not going to improve the situation but worsen it.

 

They treat them like children because of all the thousands of other drivers who act like children. That problem can be solved by only dealing with the same brokers over and over. Then they will appreciate your drivers once that trust is built up.

 

Are you a driver or a broker?

 

Driver.

 

Deal with brokers very much?

 

Everyday