2012 D13 volvo with I-shift wont go in reverse

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I have the same problem with 2013 Volvo with fully automatic Eaton transmission ,when I back up the Gear changer is beeping and I can’t back up. I check it at the Brackners Volvo dealer, it’s a wast of time The best thing to do is avoid frequent backing and forwarding specially when the Engine is hot.

 

My 2017 670 vnh jerky when reverse, on straight surface is goes slowly, but goes fward normal in all gears, Volvo tech Fontana pull down transmission and they claimed that it is the clutch that warned out. Not under warranty because vehicle has 400,000 miles. I think clutch should not go out that fast. Perhaps I should call Volvo help line for second opinion.