Yep, it's a pretty effed up deal for a lot truck owners. Hope you reach a satisfactory conclusion. I have sent two letters so far, including invoicing for my downtime, to the Regulatory arm of Volvo North America, and to the general manager of the dealership where I purchased the truck new in December. Neither one of them have responded to me yet. I will send the next correspondence in a few days. If I don't hear back from them, I just might be joining your class action. The minimum expectations I have is for them to at least respond to me so a dialog can be established as to whether or not they intend to make me whole. To date, it's been crickets.
I totally agree. The best way for Volvo to mitigate their damages though, it's to not respond to you, in fear of opening mouth, inserting foot. Frankly, I think they already realize they are doomed to a class-action, so waiting for someone to fire the first shot. Cheaper for them to resolve one case that covers the class, then what it could be individually, with the likelihood that most won't file individually. They aren't going to address damages until they are forced to, sorry to say. But that's my opinion, and frankly what I would do in their shoes.
They had 4 failures out of 27,000+ trucks. And made the recall announcement. And that's them not being proactive? Where do you expectin them to get all these new parts instantly? Seriously? People expect waaaay too much anymore. Blowing a steer tire could be just as lethal, are you going to change out all your air filled tires with solid tires? Why do you feel the need to jump straight to a lawsuit? Uggh, good luck, you'll need it!
So, what you're saying is, this recall is the equivalent of a blown tire!?! Really!? If I had a blown tire, I would still have marginal steering control, I know, had several of them! But I would still be able to rotate my steering wheel to pull my tractor off the side of the road and have an instant repair done, on the side of the road, in a matter of an hour, with no special parts having to manufactured, no down time other than that hour, which may cause me to be late, but not LOSE that revenue all together, for weeks on end, as I have, or wait for Michelin to develope a new tire! You're argument is ridiculous! Volvo has now issued 2 recalls for the same problem, getting it wrong both times, adding more levels of required repairs and third on the way! This recall is so bad, DOT is even demanding these trucks off the road until certain interim repairs are made, with parts btw that are also not readily available, yet YOU think this is the equivalent of a blown tire! SMH!
And btw, I don't care if they had ZERO failures, being proactive would be to not use the same flawed design and parts they used 10 years ago that created a recall of the like manner of over 68,000 trucks, where there were deaths and injuries! Do your research before commenting next time please.
.... and you can back this statement up how? It is logistically (including financially) more productive to manufacture, distribute, and install the permanent fix immediately. Apparently, the permanent fix was not logistically feasible due to factors beyond Volvo's control. Rational people would commend Volvo, who proactively offer an interim fix to keep the trucks on the road, while the logistics of outfitting 27,000+ trucks across the CONTINENT with a newly manufactured part is sorted out. The interim fix substantially adds to the cost of addressing the recall. Wish all automotive manufacturers were this proactive. Good luck with your lawsuit.
How shameful of me to demand the make me whole after spending $179,000 of my hard earned money on their product! How shameful of me to demand they not continue to use a decade old method with the same failed parts that caused a recall 3 times the size of this one! How shameful of me to not feel sorry for the manufacturer that has on countless occasions put me and the motoring public in danger. Look, this is not just a bad tire, or faulty ECM, or crappy stereo parts. The level and seriousness of this recall is far more detrimental. Why in hell should I praise Volvo for proactiveness when this has been an issue with their trucks for the past 10 years, and remains unfixed! The only thing I am guilty of is not doing more thorough research on them before buying. Call it buyers remorse if you want, but at the end of the day, I am stuck with this disaster, and suffering financially as a result, and I refuse to put them on a pedestal and glorify them as if they are some OEM God because they caught this early on, when they really didn't! Research the topic sir before reacting. I have.
That is amusing. Maybe you should have made these demands BEFORE you spent $179K on a truck? In regard to your argument regarding "method," the recall does not go back a decade. The parts were faulty. It sucks. It happens. Volvo is busting their ### to make it right. Acting dramatic and irrational will not help your situation, or anyone elses. Have a nice day.
Your suit could be easily turned around on you with this public post. You admit of having knowledge of prior failure issues, and these issues were not addressed or were revisited, and yet you purchased the unit anyway. Ever hear the saying: "caviot emptor" (Latin for buyer beware)?
As a former real estate broker from Alabama, where "caveat emptor" (proper spelling btw) is prevelant, and the only state to acknowledge it, buyer beware DOES NOT cover LATENT defects such as this, for one. For two, it does not cover WARRANTEED items. Look it up and know what you are talking about. Everyone is a lawyer these days.
