2019 Mack Anthem with under 4500 miles developed vibration

Discussion in 'Mack Forum' started by jlpreach, Aug 9, 2018.

  1. jlpreach

    jlpreach Bobtail Member

    32
    11
    Dec 22, 2013
    Jackson County AL
    0
    I bought new Mack Anthem. Now the truck has developed a vibration at 50mph bobtail and about 70mph with trailer. It feels like tire separated but no visible problems on any tire, no mud between rear tires, or anything I can see. Mack said dealer needs to check it out but can’t get in till next week. Was wondering if anyone else had experienced this? What might it be?
     
  2. Trucking in Tennessee

    Trucking in Tennessee Road Train Member

    2,639
    3,224
    Mar 19, 2018
    Nashville
    0
    You bought new? ....

    Well you sure have a warranty. Let the dealer sort it out.
     
  3. jlpreach

    jlpreach Bobtail Member

    32
    11
    Dec 22, 2013
    Jackson County AL
    0
    That’s what I’m doing. Dealer I bought from is seeking to get approval to supply me with another truck until resolved. Meanwhile need to make $$$$
     
  4. Oldironfan

    Oldironfan Road Train Member

    5,778
    5,448
    May 22, 2017
    0
    It could be bad u joints, that never got greased, or bad driveline angle. Or wheel bearing, or spring bushings?
    Have the Volvo dealer look over that Anthem.
     
    KB3MMX Thanks this.
  5. Misesian

    Misesian Road Train Member

    1,757
    2,326
    May 21, 2014
    Nothwest Arkansas
    0
    Wheel bearings improperly adjusted, tire out of round, wheel out of round, if you have drum brakes, those could be out of round, check tire balance, if severe, that would also indicate one of the above issues.
    Instead of letting the dealer have it, who will just throw parts at it, take it to MD Aignment in Kansas City for diagnosis. Those guys are above and beyond anyone out there when t comes to these issues.
     
    Oldironfan Thanks this.
  6. jlpreach

    jlpreach Bobtail Member

    32
    11
    Dec 22, 2013
    Jackson County AL
    0
    Surprise surprise. Mack warranty doesn't cover alignment or balencing. Dealer said it was out of alignment. So went to recommended place and had aligned. Did not resolve problem. (spent close to 1200 on balencing and alignment)
    !!!ON A BRAND NEW TRUCK!!!
    Back at dealer, very unhappy and they know it! Had it since yesterday morning. They kept saying its not a drive line problem.
    Guess what they just called and to "their" surprise it is!!!

    Meanwhile....we got first payment coming up. And to this point, the truck has cost us more much than it has profited cause of downtime and shoptime.
     
  7. 25(2)+2

    25(2)+2 Trucker Forum STAFF Staff Member

    17,196
    25,044
    Sep 18, 2006
    the road less travelled
    0

    What is the driveline problem?
     
  8. uncleal13

    uncleal13 Road Train Member

    2,720
    3,670
    Apr 9, 2009
    Humboldt, Sk
    0
    Vibration in the front or in the rear?
     
  9. Trucking in Tennessee

    Trucking in Tennessee Road Train Member

    2,639
    3,224
    Mar 19, 2018
    Nashville
    0
    A new truck, and not exactly the best for resale. I hope you like it.
     
  • Draft saved Draft deleted