Howdy all!
I had a broker go on a tirade today because I sent a list of my accessorial fees with the signed ratecon. It's a blurb at the bottom of the email and lists the fees for things such as layover, detention, tarp pay, etc.
She said I was unprofessional and that I had slapped her in the face with it before she had a chance to decide if she wanted to accept my terms.
So, to be fair. I thought I'd reach out to you ol' timers and see at what point in the rate negotiation you list your fees. Is the conversation, "Hi, I'm John Doe from XYZ and I'm calling about your load from point A to point B. Oh, and here's what I charge for fees...?"
They won't accept contracts with anything crossed out or changed, so when do you present the list?
Accessorials in negotiations
Discussion in 'Ask An Owner Operator' started by Michael H, Oct 16, 2020.
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You need a new broker, slap her in the face or get screwed in the,,,,,,, well maintain your standards,!y
magoo68, alds, User666 and 1 other person Thank this. -
You're free to make any demands you want, the broker is free to refuse and take their business elsewhere.
Instead of making knitpicking demands over accessorials and contract line items, just quote a rate that will still be profitable even if you have to wait a couple more hours to get unloaded.Midwest Trucker, Dino soar and alds Thank this. -
Funny she calls u unprofessional when you are spelling out your terms for doing business, and she is the one going on a tirade.... We know who the real unprofessional is and she was mad that she wasnt gonna be able to shove it up your rear. To many other people to call who wont waste your time
Vampire, Cat sdp, singlescrewshaker and 3 others Thank this. -
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I always quote the line haul and immediately follow with, "plus accessorials if any should arise". Then I let them know what they are and have them agree to them in an email, send an addendum and have them sign it or copy/paste it onto the rate con itself. Never any surprises. If they do what she did, then more than likely her customer is a time waster OR she's not direct with the customer at all and is leery about having to foot the bill personally if something goes wrong.
I had one give a hard time because I bill my detention is 15 minute increments. It ended with me completely cussing him out and hanging up. Incremental billing IMO is as fair as it gets. He just wanted to squeeze more blood from the trucker turnip. Not happening! I have lots of brokers do exactly what you did and several of them hide fees buried in the Agreement. I read everything thoroughly and cross out anything I don't like and send it back.
One broker just landed on my Do Not Haul list this week for a rate con that read like a literal contract. The fees were endless and of course it was all in favor of the brokerage. Making things worse was their DTP/credit was at 48! Felt great to tell them I can't do business with them. Ironically, I already haul the material they were trying to get moved through a different broker that treats me well no zero games.Last edited: Oct 16, 2020
D.Tibbitt Thanks this. -
Before I got my authority I thoroughly researched this topic.
I am curious what other people have to say about it, but the best answer to this is this response:
As long as there isn't anything in their rate con or agreement that is a red flag to me then I roll with it if I have the right rate. And there have been times when I saw things that were written on the rate con that I backed out of the load because there are certain things you can't agree to.
Now, why do I find this beneficial? For several reasons.
The first reason is that let's say you spent all morning making calls and you find that load that's the homerun for you.
Then you say okay mr. Broker you're going to agree to this and you're going to agree to this and these are my terms and the broker may agree, but most likely the Broker is going to say no thank you.
So now you lost your whole morning or most of your day or however long it took you to find that load, and now you have to start over again, and maybe you won't find that load again.
On top of that, you may not have any accessorials. So you just spent the whole morning or most of the day or a whole day maybe even trying to find that great load and it's gone over something that wasn't going to happen anyway.
And if the accessorial situation comes about, a few things happen.
1) if you really got a good price for the load whatever you get for detention is just extra, whatever that happens to be.
2) when it is time for any accessorials, you find out who is a good broker and which brokers pay better detention and quickly take care of it along with tonu and whatever else.
So that's how I see it. Take care of the rate first and the rest of it will take care of itself.
I have not done anything for CHR as of yet, but whatever you do stay away from tql.
In my area they have a lot of loads and as soon as I see that it's them I won't call. -
I charge them a good price up front on the rate con. If I get my 2K a day rate then I will be ok with that #### 40-50 an hour afterwords.
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Just curious... Have any of you put into an agrremwnt with a broker something like the following...
"Any excessive delay at Receiver that results in Carrier missing and/or rescheduling appointment at next shipper will result in a fee paid by Broker to Carrier equal to 50% of rate con of said missed appointment."
Just an idea I have floating around my head... -
D.Tibbitt Thanks this.
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