Advice about Arrow truck sales and Cummins ISX

Why not buy used at the freight shaker deal ership?

 

@Edjahman I enjoy my ISX. There was a learning curve to it, and it does require regular attention, but so do most things that are worth keeping. There are a few sensors that help run and regulate the EGR, they get covered in soot, and every 100k to 250k they need to be replaced (mine run about $150 all together)... Folks just expect an ELECTRONIC engine to function properly without its senses [sensors]. I get 7mpg average, all terrain, with lighter loads and better terrain bringing that up into the 8's and low 9's. I have no D'lete, I'm to nervous to do it, but I take good care of it none-the-less. I have a 2009

 

Buying from Arrow is just like buying from any other dealer. Buyer beware. I have bought a truck and a trailer on two separate occasions from the Atlanta Arrow location. They offered a fair deal. The truck was located in San Antonio and brought to Atlanta to close the sale. I had a dyno done there before they brought it, paid directly to the dealer that did it, over the phone. I gave them a deposit for good faith upon deciding on buying something, to avoid it being sold out from under me. A fairly routine sale otherwise.

I did have a minor issue with the warranty. The breakdown happened on day 59 of the 60 day term, a broken rocker arm. Corporate office pushed back on the dates on account of the week delay in closing the sale. Local manager stepped up and covered the repair as-if the warranty was not a problem. Like any other warranty, they only cover the broken parts and incidentals. CAT recommended some upgraded exhaust rockers and IAV studs and I had that done at the same time. I paid for the extras. If I recall, the bill was around $2,500 and I was reimbursed around $800 for the covered items. I was satisfied enough with how that all worked out that I returned a few months later and bought a trailer.

 

Every truck we've had from aarow (Stockton ca) always broke down. They are really good at hiding any issues. As a matter of fact every Truck we bought after 07 blew up some more than once lol.

Edit: bought a Volvo had super singles virgins and new steers. On the day of the pick up they changed the steers and buttered them up nice and shiny. So after arguing with them showing them pictures and a nice threat. They put 10 brand new tires and rims on.

 

Rigdig, Dyno and blowby test.
Request ECM dump as well.

Pay a mechanic to come and inspect the truck with you, the extra eyes are well worth the $$.