I heard from several of O/O that TQL refused to pay for issues that was already resolved between carriers and receivers. I also heard that they will send you a confirmation to go pick up a load and after you drive 100s of miles they will cancel the load and refused to pay for your miles.
having said that, when TQL brokers called me to haul for them I refused or sometimes I did not respond their calls. However a few days ago a TQL broker called and asked me to haul a load. I told him what I heard from other O/O and I would not haul a load for his company even dough he pays me what I wanted. He agreed with my rate and I told him that sorry but I don't trust them so I hung up.
He called me back and asked me what he should do to gain my trust again.
I told him if he send me a confirmation in which states my rate and if he cancels it he will pay me 1,000 dollars I will haul his load. He did.
I did hauled the load for him. By the way, the rate I charged him was a little bit over $ 6.00 per mile.
The point I want to make here is not all of them are dishonest and worthless human beings. In the past I talked to some of them and there were unprofessional and arrogant. what they wanted to pay me were a very insulting rates, therefore I stop calling them and to make matter worse I heard bad deals with friends of mine. This time I stood my ground and I did not move my truck until I meet my request.
Anyone sue TQL? Looking for an attorney to sue TQL
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^^^^ That's true. Have seen it so many times over the years. When they need you they will meet your terms. I never book anything cheap from them. Most of what I book from them are over the top good. Every time I see someone say "all TQL has is cheap freight" I just laugh. Learn some lanes and there's times when they'll be begging to load your truck at whatever price it takes. Do a good job covering your bases and you won't have any issues with them eitherspyder7723 Thanks this.
10:52 AM (3 hours ago)
to me, Tresia, Michelle, Lisa, Patti
The brokerage has responded to the inquiry submitted against the trust. We have been informed that due to your carrier delivering 8 days late on PO# 861227, the brokerages customer had reprint all materials. Due to the this, the brokerage offset open invoices to cover the costs incurred. Please provide an explanation along with corresponding documentation for review. (rate confirmation, bill of lading, any emails, texts that were exchanged with the brokerage). Please note your completed claim application along with supporting documentation will still need to be mailed to the P.O. Box as indicated on page 2 of the application.
Federal Service CorporationLast edited by a moderator: Nov 28, 2017
Reason for edit: Removed phone numbersTallJoe Thanks this.
12:47 PM (1 hour ago)
to Claims, Tresia, Michelle, Lisa, Patti
There is no legal basis for withholding payment on loads that were delivered without issue. I also instructed them to file a claim with our insurance company to get compensated for any losses. The load in question was a truck that was stuck on a closed highway due to blizzard. This was communicated repeatedly during said delay. I have a legal team on standby and am prepared to file suit. I hope to resolve this quickly and without having to sue for attorney fees and court costs as well.
Wow they are contesting it. That's insane. At least that sort of explains how they think they can get away with this.
How did you end up 8 days late? Even with a blizzard that's a long time. Can you prove that you were held up the entire time? You said 4 days late in the OP... and doubling that does change things a fair bit.
I gotta say, if you were hauling produce this would definitely be a claim. Whether you'd win or not is a good question, but it would definitely be a claim.
The good news is that you should be able to file a claim against your cargo insurance here. I think. I'd look into that ASAP.
I think your response is just fine. I'm genuinely curious how this goes.TeamPlatinum Thanks this.
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