Are you getting the proper repair?????

Here's the problem with that, no one knows you or your reputation at all. Every mechanic has many different ways to do things as different opinions. Ask 5 mechanics about your symptoms and many different answers or opinions will present themselves. I have a full service diesel repair and everything doesn't go perfect every time and that's just life, it's how we deal with it if it affects the customer. I warranty all my work and have to lose money here and there to keep customers happy and that's just the nature of customer service. There's not a shop on earth that will give you money back or anything like that on someone else's opinion. What are you a tech on? You would have to be a tech in every engine and truck to be useful to the masses, and generally if a dealer tech the troubleshooting process they use is overboard and shows lack of experience. Not to be a bubble burster but I don't think it would be a business that would ever make money. What if your diagnoses is wrong and the shop was right? How are you going to make that right?

 

Customer approved repairs so no money will ever be reimbursed. Every repair cannot go perfectly. Dealership techs are held in very low regard by the trucking industry and most of them are very much textbook parts changers and don't know how to diagnose without a factory trouble tree. A Freightliner tech in general doesn't know much about a cat because there are no cats in freightliners anymore. I have 5 new 2016 and 15 freightliners and the techs are slow and almost useless. I have dddl just like they do but they are under warranty so let them have it. Trucks go in 4 or 5 times and then problem is resolved. Just the way it is nowadays. There are good techs out there for sure but very few. One tech to diagnose then another tech to repair whatever they deem the problem. That stupidity at its worst. One guy to work on one truck so everything that gets done is done by one person so no blame can be moved. We do tons of work on emissions trucks and it's not rocket science but these dealers just have to many hands in the cookie jar and to many rules and protocols and techs that only passed the test and have very little actual experience.

 

I toured the Detroit diesel plant this fall and the people putting everything together are nothing but robots in there and everything is computerized and they actually have no idea what they are doing.

 

Back in the early 90s I had thought about something similar

My plan was going to do services and basic repairs such as belts and hoses and brakes to make money when there was no diagnostic and second opinions. My premises was not to do overhauls or major repairs and charge a fee to verify the repair order or check and clear codes, I figured that this approach would maintain a reputation of honesty as the shop not fix them

 

I am a truck owner as well, 19 of them. I like your ambition for sure, hope it works out for you.

 

Kind of but not on a large scale I work on my own trucks and for other folks but I am particular about what I take on as I stay busy with what I am doing and don't want to have to work 100 hrs a week to stay caught up