Are you getting the proper repair?????

I am sure there is a market for your service, however your target market should be large carriers. You could sell them on your ability to find repairs that were not covered by warranty but should have been. Work on a contingent fee basis like a lawyer. You keep 40 % of any repair costs recovered. If you really believe you can find incompetence or fraud on dealership repairs I think many carriers would flock to you for your service. I doubt owner operators would be a profitable market segment due to the cost to acquire each customer(advertising and your time). Owner operators are also emotionally invested in their equipment and would waste a great deal of your time if you told them the dealership actually didn't screw up.
Sell your service to the right large carrier and you could make a very profitable business out of it.

 

Large carriers have their own people that go over each and every invoice already, many of them have their own shops and most of the large carriers keep trucks that are under warranty so not sure your onto anything with the large carrier idea.

 

I've never worked for a large carrier but I imagine they hire IT and accounting professionals in the warranty department. What would they lose by letting this tech auditor guy look at their repairs and invoices.
Health Insurance companies pay big bucks to have hospital and doctors bills audited not by accountants but by registered nurses.
My thought is that an experienced freightliner tech would be best qualified to critique and analyze work performed by other freightliner techs. Just my 2 cents.

 

So what's your turnaround time frame for this service?

Are you going to be on site to actually see the problem.

I mean I call you to have you look at the bills/estimates and then what?

I need to make decisions within hours, not within days. Time is money, that truck not rolling is losing money sitting, especially with problems that can be solved within hours.

 

No reputation in the market so no way this will work. One tech says one thing and one says another. You gonna fix their problem for them? No your phone or email only. If your wrong are you gonna reimburse for down time or anything? Are you certified in every make and model along with every engine and transmission and all the different after treatment systems? This will never work as a stand alone business.

 

You could do this for a large company but never as a consultant. You going to call the dealer or shop and tell them they are wrong or that they need to refund the customer? They will tell you where you can go where it's nice and warm.

 

Hey Corey, Since you have a shop, maybe you can help me. 2014 Kenworth T680 DEF guage does not work, stop engine light is on and no power. It's at Kenworth in Effingham, IL. They can't figure it out. 11 pages of fault codes! Any ideas?

 

I wish I could help honestly, we would need to plug it in and take it from there. Sorry I can't be of more help.