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Arrive at pickup, shipper will not load reefer, what to do?

Discussion in 'Freight Broker Forum' started by gokiddogo, Sep 25, 2012.

  1. Sep 25, 2012 #1
    gokiddogo

    gokiddogo Road Train Member

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    Mar 5, 2012
    Ontario Canada
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    My load confirmation states to pick up a load with a reefer. Says nowhere about being a high cube (110"). 150 miles to the shipper and at the end of the day, the freight will not fit. What is the correct course of action?
     
    gokiddogo, Sep 25, 2012
    gokiddogo, Sep 25, 2012
    #1
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  3. Sep 25, 2012 #2
    MNdriver

    MNdriver Road Train Member

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    file "Truck ordered, not loaded" with the broker and go find a new load.
     
    MNdriver, Sep 25, 2012
    MNdriver, Sep 25, 2012
    #2
    MackDaddyMark, aiwiron and Mommas_money_maker Thank this.
  4. Sep 25, 2012 #3
    snafu

    snafu Light Load Member

    167
    113
    Dec 31, 2011
    North America
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    Make sure you have him sign for an attempted pickup along with the reason why the load could not be picked up and have him print his full name along with signature...

    That way you have proof that you showed up and can go back to the broker for costs.
     
    snafu, Sep 25, 2012
    snafu, Sep 25, 2012
    #3
  5. Sep 26, 2012 #4
    LSAgentOZR

    LSAgentOZR Road Train Member

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    Nov 1, 2011
    Nashville, TN
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    Like those above me have said. Have the shipper sign the refusal of the truck and file for truck ordered, not used. Hopefully you didn't book this with one of these fly by night brokers.
     
    LSAgentOZR, Sep 26, 2012
    LSAgentOZR, Sep 26, 2012
    #4
  7. Sep 26, 2012 #5
    gokiddogo

    gokiddogo Road Train Member

    8,781
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    Mar 5, 2012
    Ontario Canada
    0
    Thanks for the input. It all worked out in the end. I was paid for my extra miles. I have a cheque in hand for the load just completed. I am satisfied.
     
    gokiddogo, Sep 26, 2012
    gokiddogo, Sep 26, 2012
    #5
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