Broker automation

The level of automation already in the brokerage process overshadows autonomous vehicles. McDonalds just opened a fully autonomous restaurant in Texas if the headlines are correct and I'm struggling to see what aspect of the brokerage process will stop the tsunami. What am I missing?

 

All very true but the ratio of humans to customers in the brokerage space is going to become astronomically wide especially when compared to drivers.

For example let's say a firm needs 1 rep for every 100 customers today how long until it's 1 rep for every 1000 customers. I think very very soon, but that same rate of growth will not happen on the driver side not even close.

These systems of language AI are growing exponentially faster than most other areas due to the dataset

 

I understand your instinct but these are all rules based systems that are mostly clearly defined by the corporations who who developed them to function with a pretty low common denominator of labor due to the high turnover ratio inherent to the industry.

This is the exact scenario AI will be bred in as it overtakes robotics as the leader of automated processes.

In terms of automated warehouse functions Americold recently completed an autonomous warehouse in Pennsylvania that will be extra interesting to track the results of.

We are no longer in the development for implementation phase we are in the refinement phase. And to that point language based services are ripe for the picking, hence bye bye brokerages as we know it

 

The vast majority of customer acquisition (and by extension the step of brokering in logistics) is a language based process and because of that it can be described with flow charts and decision trees. Childs play for automation at this point so what specific action are you referring to that can't be automated currently that is a consequential part of the customer acquisition process?

I never mentioned "fully autonomous" warehouses and mentioning warehouse automation in this conversation only strengthens my premise of the brokerage process being automated way way faster than the driving process because the process of warehouse distribution is more related to driving in terms of the underlying required automation.

Once again, brokerages are almost entirely language based...

 

Do you seriously think that sales aren’t already automated?