You will find good and bad with any brokerage, just as you will with carriers. For the most part you will find that Landstar agents are courteous and take care of business. There are a few that may slip through the cracks. There are very few brokers that I will move my truck without having received the rate confirmation. Some brokers don't have a written commitment on the load themselves before trying to book it with a carrier. Sometimes, loads do cancel. Regardless, it is only good business to have written confirmation of the rate and load information. It is the only proof you have of the load and the only way you will be paid.
Broker question
Discussion in 'Freight Broker Forum' started by gokiddogo, Oct 3, 2012.
Page 2 of 3
-
-
Trucking Jobs in 30 seconds
Every month 400 people find a job with the help of TruckersReport.
-
-
-
Question - I have a load setup. The broker sends over paperwork and I sign and return, all this happens in about 5 minutes. 15 minutes later, I get a call they tell me "customer doesn't need product, load cancelled." Wow. Thanks. Thought these people were decent too.
-
gokiddogo Thanks this.
-
We've had this happen a few times with other carriers. We filled out and sent back paperwork only to get a call saying they gave it away.
-
Wouldn't it make more sense to call the customer BEFORE putting the truck on the load? Or perhaps by calling afterward, you get to collect a cancellation fee at the expense of the truck?
I suppose it's OK as long as "too much" of the truck's time and fuel wasn't wasted. Never mind that the truck's day is already screwed. The important thing is that LS doesn't have to pay that $100 TONU. With costs running over $1.50/mile, I hope at least LS can find him a load paying the same amount. Maybe going into NYC.Last edited: Dec 11, 2012
-
A Load confirmation just means the load is yours, it doesn't mean the load won't cancel.
LSAgentOZR Thanks this. -
-
Trucking Jobs in 30 seconds
Every month 400 people find a job with the help of TruckersReport.
Page 2 of 3