C&S Grocery warehouses

Discussion in 'Shippers & Receivers - Good or Bad' started by RWD, Jun 3, 2009.

  1. RWD

    RWD Bobtail Member

    9
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    Nov 11, 2008
    North Carolina
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    C&S (Safeway in Baltimore) and C&S (Tops in Cleveland) I haven't been to either of these since 05 or early 06. I refuse to take their loads. Most are low paying CH Robinson crap anyway and not worth the aggravation.

    I'm wondering why driver's allow themselve's to be treated like scum by these "A" holes. Park and walk up to the guard shack at your appt time, get snotty attitude from guard then go back to your truck and get no sleep for hours listening to them holler out with more attitude assigning different trucks to a dock untill they finally holler out your truck number in a blitchy voice.

    Then go in and stand in line to pay lumpers a couple hundred to unld you and wait about 5 more hrs for the knock on the cab and then go wait in line again to get your signed bill. all in all anywhere from 7 to 10 hrs. :biggrin_25510:

    By the time I got up to the counter to get my bill stamped "recieved" the woman ignored me and sat there BS'ing with coworker and then left and came back about 10 minutes later and still wouldn't aknowledge me despite my periodic coughs and clearing of the throat to get her attention so I said "excuse me is there anyway I can get my bills stamped so I can get out of here"?

    She said "you need to just be patient"! :biggrin_25516: I said "Patient hell! I've been here 10 or 11 hrs! Now you either stamp that #### bill or go get your supervisor".

    She said "You don't order me around or I'll have you step off to the side and I'll take whoever's next in line and you can keep on waiting". I told her that ain't happening and I wasn't about to budge from that window untill I had my bills. So she says "fine, You want to talk to my supervisor? I'll call him and he'll have the guards remove you and if you give them any lip they'll call the police to have you removed".

    She turned her back and went to the other side of the office to get on the phone and I reached through the window and got her rubber stamp, stamped my paperwork and went back to my truck.

    When I got to guard shack to leave, the guard said that he had just got a call about me and wanted to know what was going on. I told him "nothing now. We got it worked out and she stamped my bill". I showed him the stamped bill, let him look in my trailer to see it empty, shut the door and hauled a zz never to return.
     
    HDFatboy Thanks this.
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  3. Crash935

    Crash935 Medium Load Member

    329
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    Sep 8, 2007
    Wyoming Mi
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    That sure sounds like most C&S places.

    Ive been thrown out of a few of them and told that ill never be allowed to haul into them again.

    The one i remember the most was in PA (Hazelton i think). Show up on time and the guard tells me they dont have a door so give me your cell # and go back to the truck stop and we will call you. I looked at him and laughed and then told him "its 9 at night, theres no parking there and im on time". Then i figured its time to have some fun so i head up to the TS and fuel up, drive around the lot once and head right back to C&S. Roll up to the gate and park dead center so no one can get around me. We spend about a 1/2 hour agrueing about me blocking the gate and that they dont have any on-site parking with me telling him the spot im in seams to be working good for me. He finally gives in, gives me a place to park and 5 minutes later i also got a door. Pull the load myself and end up screwing up their dock so that im taking up 4 door spaces (had pallets all over the place facing different directions. They had no choice but to check the freight in so they could open up the dock space for the other doors. They made a point of telling me ill never be back and that they were calling my supervisor. Made them even madder when i asked if they wanted to wait until i got back to the truck before they called me.

    Dont miss any of those places and am glad that i dont have to go to any of them again!
     
  4. biscuit_trk

    biscuit_trk Bobtail Member

    14
    7
    Dec 7, 2008
    MO
    0
    I've had a little mix of good/bad experiences with C&S and the bad wasn't too terrible. I've been to the ones in Upper Marlboro, MD...only complaint there is trying to comprehend the guard at the front gate who barely speaks english.

    The Bethlehem, PA and Newburgh, NY locations were a bit chaotic. They try and cram 40 trucks into 5 doors at once it seems like and they take forever which is annoying because I've gone in to both places with 50 pallets that breaks down to 55 pallets and they'll take 4-5 hours to do it.

    The Greenville, SC location is the best one I've been to. They typically get their product unloaded and checked in before I even get back to my truck. I don't mind this place one bit and they have a nice large holding lot for overnight parking which is nice. Not a fan of the northeasterly locations or most of the grocery warehouses up there. It always seems like it's hit or miss on whether the place will be great, treat you nice and get things done in a timely manner or it's going to suck from the moment you get there.
     
  5. Raezzor

    Raezzor Quis custodiet ipsos custodes?

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    Aug 1, 2009
    Columbus, OH
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    The one in North Brunswick, NJ was pretty decent. Most of the time that I pulled loads out there they were 2 stoppers, first stop was in North Brunswick with 7AM ish apt times. Most I had pulled off there was 6 pallets, but they were fairly quick about it. Of course it was lumper/driver unload.

    2nd stop would always be up in Avenel for 1400. First, the guard there tried to gouge me for $20 when I'd show up early to get in. Told him where he could stuff that. Had to park in front of the fence, sometimes it was hard to get in there, but since I was early there was usually a spot. They were pretty decent about getting you in around your apt time though, but it would be chaos trying to get in because you had about 5 or 6 trucks at a time coming in for the same apt time. After that, it was all downhill. Office personnel were about as apathetic and condescending as they come. Spots weren't too bad to get into tho. Once docked, it gets even worse. Had to usually wait about 30 minutes till you could even talk to a lumper. Then, when you paid $250+ to be unloaded, it would take a minimum of 6 hours. Longest for me was 10 and some change. Then they would try to throw all the trash they could on our trucks, and steal the load locks. That stopped after the shipper found out we were charging them for washing out our trailers and must have called C&S and complained.

    And that's just the dry side... don't even get me started on what is the complete and utter disaster that is their frozen side.....
     
  6. Keizer

    Keizer Light Load Member

    110
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    Sep 27, 2008
    GA
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    You go rwd!!! just read yours to crash!!! i love it! i'd do the exact same things you pulled it off so perfect!!
     
  7. TLeaHeart

    TLeaHeart Road Train Member

    4,169
    2,614
    Apr 1, 2008
    casper, wy
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    C&S upper marlboro md, large staging area, allows overnight parking, be on time for my appointment every time. Guard comes and nocks on your door with your door assignment. That is the good part. Lumper, outrageous, but the company pays, hours to be unloaded, another hour to get paper work. Actually pulled in with a load of grapes, for a midnight appointment, was assigned a door, checked with the lumper and told no charge, shock on my part. Went out to my truck, and went to sleep. Woke up at 5am, no knock on door, go in to check on status of load, lumper says we will come and get you when it is done. I go and check with the window, paperwork is ready, stamped 3 am, lumpers do not knock on your door if they are not being paid.

    HatField MA, over night parking, takes for ever to check in with the lumpers, but then it goes quickly and I am always out in 2 to 3 hours.
     
  8. cbdkusn

    cbdkusn Bobtail Member

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    1
    Oct 9, 2009
    Batesville, MS
    0
    The one in Greenville, SC (used to be Bi-Lo) must have gone downhill. I was there a couple of weeks ago, out of hours on my 70 when I got there, a couple of hours early too. They made me leave and come back the next night, even after I explained my hours predictament, then charged me a $200 lumper fee on top of making me wait again. They were by far the most anal retentive group of individuals I have encountered to date.
     
    Jmurman Thanks this.
  9. Jmurman

    Jmurman Medium Load Member

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    Sep 8, 2009
    Baltimore MD
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    OK so WHY would you let them do that to you?

    Seriously...you are there ON time and THEY say come back tomorrow? I don;t think so.
     
  10. Paddington

    Paddington Medium Load Member

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    319
    Jul 5, 2009
    Cleveland, Ohio
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    That's why I got out of irregular-route OTR trucking.
    Too much BS dealing with those grocery whorehouses and other a-hole shippers/receivers.
    Now I'm LTL and treated like a human being.
    If a shipper jacks us around we just leave.
    When we do get held up, we're paid for every hour on the job.
    NO FREEBIES!!!
    Wouldn't have it any other way...
     
  11. LooneyTune

    LooneyTune Just plain nuts

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    Sep 12, 2009
    Ottawa, Illinois
    0
    The one in North Hatfield, MA is the worst one I've been to. I've never seen such a group of people so unhappy. Not one person in the warehouse will smile or can even manage to acknowledge a good morning from you.
     
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