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Cargo claim after load was delivered with clean bills

Discussion in 'Ask An Owner Operator' started by Parminder99, Sep 20, 2023.

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  1. Sep 20, 2023 #1
    Parminder99

    Parminder99 Light Load Member

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    Jul 27, 2019
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    Hi, good morning to everybody

    I was needing an advise we had delivered a load for TQL from AZ to CA with 4 drops with it being driver assist.

    The driver delivered the load ( LA AIRPORT SMALL FOOD SHOPS WAS A PAIN ) and there were no issues the BOLS were signed off and we went off to the next load now TQL is claiming us for a pallet being damaged worth $4,983 bucks after 10 days but when we delivered it everything was good and they received it, I sent them the bols is there anything I can do? If this is the case receivers can just receive the pallets, and then claim it on the carrier and do some fraudulent stuff which is not right
    Driver does not have pictures of the load
    any advise would be great!
     
    Parminder99, Sep 20, 2023
    Parminder99, Sep 20, 2023
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  3. Sep 20, 2023 #2
    Opus

    Opus Road Train Member

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    I'd say, if they signed for it clear, there's no claim issue.
    Had they signed for it, "Subject to inspection", or some such, they might have a claim.
    TQL knows better and that tells me that there might be more to this story.
     
    Opus, Sep 20, 2023
    Opus, Sep 20, 2023
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  4. Sep 20, 2023 #3
    wichris

    wichris Road Train Member

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    9 months to file a cargo claim for hidden damage.
     
    wichris, Sep 20, 2023
    wichris, Sep 20, 2023
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  5. Sep 20, 2023 #4
    drivingmissdaisy

    drivingmissdaisy Road Train Member

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    Irrelevant. It's all about the bills. Clean bills mean they have to pay in full. They signed for it, that's their documented proof.
     
    drivingmissdaisy, Sep 20, 2023
    drivingmissdaisy, Sep 20, 2023
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  7. Sep 20, 2023 #5
    wichris

    wichris Road Train Member

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    You are so wrong.
    Maybe you should learn about the Carmack amendment.
     
    wichris, Sep 20, 2023
    wichris, Sep 20, 2023
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  8. Sep 20, 2023 #6
    Opus

    Opus Road Train Member

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    Opus, Sep 20, 2023
    Opus, Sep 20, 2023
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  9. Sep 20, 2023 #7
    wichris

    wichris Road Train Member

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    wichris, Sep 20, 2023
    wichris, Sep 20, 2023
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  10. Sep 20, 2023 #8
    Rontonio

    Rontonio Road Train Member

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    what do you do if a broker is withholding payment for a claim - but refuses to file or have receiver file a claim for damage?

    I have referred it to my cargo insurer but nothing they can do until a claim is filed.

    been almost 4 months.
     
    Rontonio, Sep 20, 2023
    Rontonio, Sep 20, 2023
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  11. Sep 20, 2023 #9
    Short Fuse EOD

    Short Fuse EOD Road Train Member

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    Short Fuse EOD, Sep 20, 2023
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  12. Sep 20, 2023 #10
    Constant Learner

    Constant Learner Medium Load Member

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    One more reason to not work with TQL. No question this is another scam they are pulling off.
     
    Constant Learner, Sep 20, 2023
    Constant Learner, Sep 20, 2023
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