CH Robinson good or bad

Discussion in 'Ask An Owner Operator' started by atrucker, May 10, 2013.

  1. atrucker

    atrucker Light Load Member

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    Here is typical example of relationship ( it has been the same with all of the brokers I have dealt with) I hauled a full heavy load for Freightquote.com from NJ to OH. The DAT software and from other carriers I know that the rate was hovering around $850 for appox 500 miles run over the PA and OH Toll roads. They were posting load at 7:00PM but when I called, my phone went to a different number and said some one will get back to you the next day (was this the phone tapping terror group or what I do not know) Any way I went to their freightview website and booked the load. Here it was here posted for $600 I left a note in the comments for anticipation of extra for Fuel Surcharge (which was not honored). The next day I get a call from Fret Qt saying the importance of picking the load and told me that both sides have to by appointments. I found out at the pickup location that there are two picks here and the time it took them to load was a little over 2 hours. The delivery was next morning by appointment, they accepted the load earlier but took then over 4 hours to unload some how it changed from a cheap when ever load to a very high value load after booking. I user approx $375 in fuel and Ben Franklin Bridge, PA turnpike, OH turnpike all comes about $200. My registration and insurance and other docs costs me about $90/day (because Carolina Casualty is overcharging me approx $3000/year) Any way to do the total run my cost was $665 so I lost $65 to do this run to position myself in better market here in OH. I have been here for 4 days with out a load yet because the all the loads I call to inquire are answered covered and the ones are answered available, they are available at way below the DAT guide lines and below the cost of operations. Here is typical load I called to Freight Quote to Ft Lauderdale FL 1200 miles listed for $2000 for quite some time. I called and the answerer says it is covered. Then few minutes later it was re-posted again n again for $2100 but when I called they kept on telling me that it has been covered. I have been hauling for Frt Qt for quit for some years. Ethically they should have given that load to me at the market rate which they refused to, and this is the case with all brokers I have built relationship with. I have never let anyone down after giving them my word.
     
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  3. VisionLogistics

    VisionLogistics Road Train Member

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    I wouldn't go into FL for under $2.00 per mile anyway. Freightquote can pound sand for all I care. Whenever I call them, they are so low that it's an insult. For instance, a run posted today from Jasper, GA - Butte, MT. dropping in a dead zone where you're lucky to see $1/mi out hauling bulk wood chips (a real mess in the reefer). This run normally commands $2.50/mi. easily, and is listed in DAT as above $2/mi. I came in at $2.25 with my quote to Freightquote. The kid on the phone told me that it pays $2900 ($1.40). Period. He said he'd log my offer of $5190. HAHAHAHA RIGHT.

    Same for CHR today. Most of the agents with freight out of NC/SC/GA are low balling, blood sucking parasites. Now, normally, I'd be polite and not sling mud, but these folks make a point of insulting and being quite arrogant on their replies to my courteous, reasonable quotes / bids. Saying things like "You must be high", and "Surely that's a typo, are you wearing your glasses?". That kind of response to reasonable bids based on lane averages?? ... so yeah, those folks are indeed blood sucking, lyme disease infested deer-ticks of the spot market.

    I've never had an acceptable quote from Freightquote. But I have had some good loads from CHR. You know that when the CHR agent asks for your T number before countering the bid, that he's going to slam the big one to ya, so grab your ankles. My last CHR bid today was responded with "I'll run that by my customer rep, and in the meantime, send me your T number". I replied: " Send me your rate offer, and I'll send you my T number". Never heard back from him. :)

    Hang in there. I know this sitting around sucks, but don't make the wound worse for your future by taking their cheap freight. They really do pay creedence to the method of never giving cheap carriers more money. They know if they set that precedent, that everyone will want more. So they'd rather have the load sit on the dock instead of paying the historically cheap carriers more money (most times, not always). All you can do is wait for their moments of desperation, and when the time comes, unzip and take them for all you can, instead of being reasonable. Meanwhile, keep working on developing your contacts that are going to load you with freight not destined for the load boards. That's where you'll find consistently higher rates.
     
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  4. 2hellandback

    2hellandback Heavy Load Member

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    you know i did that about three times tried to negociate with the produce broker EVERY time the rate from the brokers was better than the produce company offered me and one of the three produce companys i talked to was owned by my cousin!!!!!!
     
  5. Pound Puppy

    Pound Puppy Heavy Load Member

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    When I had my authority, I rarely used CHR. They are bottom feeding the bottom feeders. They never would negotiate with me, tried and tried. Last straw was trying to come out of Dallas and they quoted .76cpm for 46,000lbs of steel plates. Going to Delta,Oh. That was the last time I ever bothered to call on one of they're loads. I wound up deadheading to Beaumont Port for military equip. At 2.40$. To Fort Mccoy,Wi.
     
  6. atrucker

    atrucker Light Load Member

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    It all sounds great for a market where there are more trucks than the loads and sure you need to develop some kind of relationship, and suck up to some kind of arrogant people, but here I know tons of truckers who barely speak the load, and cant read signs. They are doing fine and finding loads, with in half an hour of time they have the load booked because the shortage of truckers in the industry. That was one of the reason made me look into it. Now why did I leave a nice Job at HP was because behind the seen terror group will not let me do my job. Any time I finished a job, the very next day there will be emails circulating saying that the Laptop or PC I worked on is missing memory chip, and the list goes on and on. But long story short I do not believe that no body is making any money. We are still paying $5 for a gallon of milk (because of the freight charges too high) and $4 for a gallon of fuel. So if the answerer of my phone is saying that from OH to Northeast rate for less than 400 mile is close to $2 and not close to $4 then every one should be going into the whole. The other thing is spot market is almost 95% of the time higher than the contract market. I was sitting in Jackson MS a couple of weeks ago and there were 5.5 loads to a truck and the answerer of the phone was telling me that all the loads have been covered (so after 3 day I left empty from there to another hot spot). CH Robinson told me that I should do at least 50 loads for them at or below my cost (simple upfront market monopolization attempt and said don't tell any one about it) before seeing any kind of market rate from him. I had called them about a load to NY from Laredo or some thing like that. I will put a post about that later, with docs.
     
  7. VisionLogistics

    VisionLogistics Road Train Member

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    Well, I know the feeling, hand. I've got a truck sitting in South Carolina and got nothing but lowball trash all day. But for me at least, after a few days of wading through the garbage, I usually come up with a decent load. If the cycle repeats, I adapt and change my lanes. If that fails, I adapt by changing my service offerings- trying to read the market to determine what is paying well and in demand the most. Sometimes it's short runs, or expedited, or taking those fun multi-stop loads that have you getting lost in downtown Atlanta (my last trip was exactly that). I try to find the stuff most carriers hate to do, and see if the risk/return ratio is good enough to tap into.

    A few years ago here in the forum, someone recommended GENPRO. I've never done business with them yet, but intend to join as a carrier tomorrow. If I have luck with them, I'll let you know so maybe you can too.

    As for the "hidden gangs" that you talk so much about... I'll just say this: I've seen a lot of stuff in my adult life that totally defies the indoctrination / programming we all have been subjected to as citizens here (and elsewhere). So I won't even hint at not believing you. The truth is, many secret organizations do indeed exist, and that sometimes gangstalking is authentic. Is it happening to you? I have no idea, and don't care to know, to be honest. However, I'd like to suggest that you do your best to deal with it privately, and out of the public eye. Doing otherwise will only serve to damage your image / reputation. Start talking to brokers and shippers about it, and you might as well park the truck and apply at HP again, because your industry colleagues will not have favorable reactions whatsoever to it, regardless if true or not. With that said, I sincerely wish you luck, and hope you find happiness / prosperity.
     
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  8. trees

    trees Road Train Member

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    In a nutshell, don't let others dictate to you how much you haul for, cause if you do you'll be hauling for peanuts every time..... a lot of this game is timing, and today is Monday, the worst day of the week to book a load.... and don't let any of these brokers bs you, the going rate from OH into New England is around $4 a mile.... Don't let them pull that Jedi mind stuff on you, stand your ground and be patient.... learn how to work the clock.... you'll be surprised how that $2 a mile turns into $4 a mile as the day wears on.....
     
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  9. trees

    trees Road Train Member

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    CH would love to have you haul 50 loads for them at below your cost, and that agent you were speaking with is an unethical scumbag... Don't let brokers get you involved in personal conversations, they're not your friends.... politely explain to them that you are engaging them in a business call when they try to direct the conversation to a personal level, and stay professional.... remember, your job is to make yourself money, focus on that and work the phones.... call lots of brokers, and don't get impatient if things are slow or you can't leverage a rate up, the better rates come late in the day... learn to listen carefully to voices, learn to recognize weakness, trust me, they're studying you as you talk to them.... don't show weakness or uncertainty.... and remember, your real lever in these talks is the fact that you don't have to haul anything unless you want to.... they need to get you to want to haul the load, which means they will have to pony up some money or you will be moving on to the next posted load and making another call.....
     
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  10. rollin coal

    rollin coal Road Train Member

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    I've always though one of your (atrucker) biggest handicaps was your unwillingness to see that 500+ mile dry van loads are mostly the pits. Doesn't matter what the real market is or should be on them,nor the fact that there may be 10 loads to 5 trucks. I have never called asking about a non-expedited (true expedited freight) 500+ miles load where they offered more than $1.50... ..very rare anyone has ever called and offered one pick one drop on those kind of miles either,in fact it has never happened in 21 months. Done a lot of expedited with big miles that paid fantastic rates but not in about 10 months - most expedite is down this year - so time to adapt. Have you ever tried the 1-400 miles general freight? If you give it a shot for a couple of quarters, at least, you might be amazed. Especially if you focus on smaller areas of a few states as opposed to trying to learn markets in 48 states. There is no money in long haul solo dry van, never will be. There is and always will be a market for short haul as long as you have, guessing here, 3/4's or more of truckers paid per mile set pay. Go where the money is and don't fret if something dries up. It sucks for me that expedite is down cause that's the freight I like best but I dink it out with short haul general freight and still do ok. Even dabble in nursery/plant loads - now those are some tall miles for a van with excellent rates... but you will work, and get ready to be picky and frustrated with those too when you see how many of them go for $2.25-$2.50 which is pathetic for the labor.. ..but they are easier to name higher rates on than regular freight even so. Point being here, if something ain't working you need to change..
     
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  11. atrucker

    atrucker Light Load Member

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    Sep 21, 2012
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    That all said, sounds good n all, and OK, but the problem stays the same no matter which market I am in, and I always get the traaaaaash answer the phone. If there are 5.5 loads on the dock and there is only one truck in front of them, then whose market is it and for how many days or weeks. And how come all the brokers will say the same ####i rate. Don't they make any money even at the market rate and don,t they have to build the relationship and reputation to do fare business. There is 54k shortage of trucks as of date in the industry. It will take at least 10years to cover that gap maybe not even then because the turnover is very high in this industry. The truckers get sick and do mistakes and many other elements Secondly if the spot market does not make truckers money then what will. Why will some one contract a long term lease to a very high rate. In the industry we always bidden down if the lease terms were long and bidden the actual market or higher just to get it, if the terms were short and that's how the economics work..... If it is not going to work in the spot market, then parking will be the only option.

    By the way SC market is very strong these days, here is the industry report if this does not works, I can add more reference sheets to it
     

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