CH Robinson has not paid lumper fees for over 4 months

I don't recall ever having a problem getting detention from CHR. They will follow the rate confirmation to the letter. If there is a need for detention all you need do is to get the shipper or consignee to sign off on your arrival and load times and get with CHR. I have had few times where I would need to ask for detention.

 

My very first load for CHR I was detained for 8 hours. Gave up the first two hours, but got paid for the six. No fuss at all.

 

CHR told my boss they WOULD HAVE PAID after 5 hours,
"IF he had waited another 15 minutes"

 

Many CHR brokers are real scammers. They trying to find any reason not to pay you for detention, redelivery and other thing.
We waiting 6 hours at delivery location and they refuse to pay for detention. They lied and said driver was at wrong location, than said driver was at wrong door))) blah-blah-blah..
Tried explain to their corporate. They all liers. they know they wrong but still wont to pay. Terrible.
Scammers.

 

CHR is not the top tier I would like them to be.

They occasionally rode our Cell Phone instead of simply following dispatcher or our truck qualcomm. There is a certain code it will throw off when a third party is using active tracking and positioning data in real time.

Lumping issues are eliminated by finding dedicated companies like McKesson who do not want drivers back there at all.

 

Unless detention is on the rate confirmation or agreed to by the broker/shipper/carrier, you probably won't be paid detention. Unfortunately, detention is difficult to get in many cases. It should be standard operating procedures with all shippers.

 

Our company does some CHR loads. We have an office and two agents we deal with. thats it. We know them and they know us. we do not take loads from any other CHR agents or offices. Because of this, it seems that the problems others claim to have, never seem to happen to us.