CH Robinson

How you coming on this? I know it is a big outfit with diferent interests....

 

I don't have first hand knowledge about this company. But I have been warned.On a couple separate occasions to steer clear of them.Once being by a couple of long time drivers, whom both say you have trouble getting paided.
Turbo, I know you'll have more indepth info. Just had to add my .02

 

I am sure that it's an accurate statement to claim that CH Robinson pays their freight bills on time. I have no quarrell with that.

However, I feel I must relate that we have had an experience with them so bad that we were forced to put them on a no-call list.

Without naming names or giving every tiny detail, it involved another carrier's load which went missing... for which we were blamed and held responsible. (Robinson held payment for two loads we had recently hauled because of this.)

Now, I understand that everyone makes mistakes... that's fine. After all, the other carrier's Robinson code was very close to ours. Simple mistake.

However, even after being supplied with an inordinate amount of proof that we had absolutely nothing to do with that load, including the actual carrier telling them he was the one who hauled it.Robinson management still refused to back down. It took days, tons of effort and phone calls to everyone involved, and finally a report to Compunet, before Robinson finally gave in and paid our freight bills.

The worst part, however, is that when it was all said and done, they still treated us as if we had done something wrong.
All we wanted at that time, and all we have wanted since, was a simple apology.
Yes, that's all. An apology. "Sorry we incorrectly accused you of stealing our freight." That's it.
Nothing.
I even called the involved management again a few months ago, reminding them that I would be happy to use them again, if I were to just recieve an apology.
I was told that management did not feel that was necessary, or warranted.
And again, treated with disdain.

So yes, they may pay their freight bills on time... but when it comes to principles and integrity, they are still showing a large past-due balance.

 

I have worked for many companies in my years,and had my own truck three times,my companies and i have used C H ROBinson for years, Some agent guys like Moe in miami,fl,great guy,picked up 6 pickups in south florida for them on a friday,got them all,he thanked me,was not sure it could me done,after that,i was back there a few times with different companies that i worked for and they always took care of me, C H seems to always have a load when you really need one, one company out of ma. that I drove for used them exclusively and let them handle all loads,I worked with Ch as dispatchers,did not deadhead much to keep busy,this really worked out good for me and my company,I was on % at the time. I too agree,they may not be the best,but they can keep you in business and as busy as you want to be,with the wheels alway rolling. One of my bosses' used to say,if God wanted trucks to set,he would have put square wheels on them. Great saying I think!

 

LOL!!!:smt082

I only have a sort of secondhand experience with CHR; the company I used to drive for would use them to get short/medium hauls thru the midwest for us regional guys. So, when I was dispatched on one of their loads, I would have to call the local office for direcs, pickup nos, etc. The only thing that upset them regularly was the practice of my co dispatch preplanning loads with them that I had no possible was of picking up on time.

 

In my experience with them, we would arrive at a customer and they would say, "We didnt order this load of lettuce." We'd also load loads for the east coast from Salinas and they didnt even have a customer. It would say CHR on the bills, and theyd say, " Well, head toward the east coast and call us." This was in the 80s but doubt if they changed anything.
I used to hate calling in and saying I'm empty in LA and they'd say head toward N Cal. Then they'd send you to Salinas and you'd call in about 6 times and go to Salinas coolers and sit for 5 hrs. By that time it was 1100 PM and theyd load you so so the next thing was to get by the Tehachipi scales. Talk about staying up late.

 

ah..memories. I used to haul produce mainly for hc mclarin in detroit. They always were fair and cut you a check upon delivery which was super sweet. But it semed every time I loaded off the west coast it was just as you say. Just load it and head to MI. "we will find someone to buy it before you get there" they usually did but not always.

CHR I had alot f problems paying. They were always 30 or 60 days ver it seemed. But this was 14 years ago too. They are so big it's kind of a necesary evil. If you can't find a load anywhere else you call chr and they know that which is why they pay for crap

 

CH Robinson Anybody ever work with them ?
Good or bad experience ? Let me know. Thanks.