Clipped by company driver. Company not returning my calls

Discussion in 'Experienced Truckers' Advice' started by gilknight, Jun 1, 2018.

  1. gilknight

    gilknight Bobtail Member

    Oct 8, 2015
    Okay..... I need advice on what to do in this situation.

    Here’s what happened:

    Last week( Memorial weekend) I parked my truck where I always park it when I go home. I was scheduled to deliver Monday night so went to pick up my truck. When I arrived at the trucks stop there was a note on my window saying to call the number in the note to provide information about the person who hit my truck. My truck was clipped on the right bumper, headlight also broken.

    I called the number and the person who left the note explained that he witnessed the incident. He took pictures of the truck and trailer that hit my truck he even talked to the driver letting her know that she clipped my truck. This good man emailed me the pictures where they show the company’s name, truck number, trailer number and the approximate time of the incident.

    I called the company to file a claim but since it was Memorial day they only took my information and I was told to call back next day.

    I called Tuesday and the person who I talked to told me that the safety director will be handling this issue. My call was transferred to his extension and no one answered so I left a message. I’ve called and left 5 messages to the safety director and he has not returned any of my calls. Some other person called me to ask me to email the pictures I have. I have called and left messages to this other person many time but no answer and no return calls.

    I’m very upset and I don’t know what to do.

    Any feedback would be greatly appreciated it
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  3. jraulpilot1998

    jraulpilot1998 Medium Load Member

    Aug 20, 2014
    All over U.S.A
    1) Call L.E. get a report # for a Hit and Run.( with all info. and adresses)
    2) Call your Insuranse Co. Open a Claim for a Hit and Run. ( with the Info. you already have.
    That will "start the Bowling ball" running.
    Hammer166, misterG, JReding and 3 others Thank this.
  4. Trucking in Tennessee

    Trucking in Tennessee Road Train Member

    Mar 19, 2018
    They are circling the wagons trying to decide what to do. They aren't going to tell you anything until a lawyer tells them something.
    joesmoothdog Thanks this.
  5. mpd240

    mpd240 Road Train Member

    Sep 17, 2011
    Call police give them witness info and a written statement. Provide info to your insurance. Get truck fixed. Let your insurance co fight for their money. That's why we have insurance. Stop doing other people's work.
  6. gilknight

    gilknight Bobtail Member

    Oct 8, 2015

    Thanks for your feedback.What’s L.E. stand for?
  7. MysticHZ

    MysticHZ Road Train Member

    May 28, 2010
    Get your insurance involved ... first they have to pay you to get your truck repaired for the hit and run ... then let them deal with the other company, they have a financial incentive to recover the monies paid to you for your claim ... It's their job and why you pay them. No need for you to be dealing with this crap.
  8. TripleSix

    TripleSix God of Roads

    Apr 10, 2009
    Copied in Hell

    Whether you had an eyewitness or not, that’s what you do. Take pictures and make absolutely sure that the pictures prove that the hit happened where you took the pics. It seems that when these things happen, you have to be prepared to battle your very own insurance company. They will want 2 estimate, and talk about getting your truck DOT passable (holding the headlights in with duct tape). I don’t give a #### about DOT, FIX MY TRUCK.

    “Oh, but driver, that may take a few weeks.”

    Don’t worry. I am lawyering up, because I will be compensated for my down time.

    It seems as if you have to kick your insurance company arse, hit them hard, make sure you and the truck are taken care of, and then let them go after the other company. I don’t care. I just need the truck fixed and compensation for my down time. Don’t be nice. Lawyer up. Your insurance company isn’t looking out for your best interest.

    Luck in battle, friend.
    Hammer166, MACK E-6 and misterG Thank this.
  9. justa_driver

    justa_driver Road Train Member

    Apr 2, 2014
    L.E.= Law Enforcement. It will be best if you contacted them when it happened and had them do a report but you will need one on it in the future. Save copies of everything related to the accident, including texts, messages, pictures, etc. Like the others said, turn copies of everything in to your insurance company. They will probably handle it if you have all the required info and appropriate coverages? Would also be a good idea to talk to a lawyer?
    Last edited: Jun 1, 2018
    Dave_in_AZ Thanks this.
  10. Dave_in_AZ

    Dave_in_AZ Road Train Member

    May 4, 2015
    Call police/DPS. Give them witnesses name and photos.

    This is called hit and run.

    Lucy got some splanin' to do now.

    Call your insurance after you get police report.

    Pass go and collect lots of money for your down time.

    And make sure when you get police report, you talk to the D.A. and let it be known you want that driver prosecuted to the fullest extent of the law.
  11. MM71

    MM71 Medium Load Member

    Jun 28, 2008
    If it was Swift ... good luck.

    As others have said. Police report, file claim with your insurance, probably have to sue carrier for damages.
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