Schnieder may work out for some people but I don't understand how. After reading my experiences with them, each can make their own decision.
I worked for SNI just over a month. Everything the recruiter told me was a complete lie. They told me I would attend orientation in Carlisle, Pa for 3 days... if I passed the road test-- I would be put into a truck and sent out on the road.
After passing my road test, I spent 5 days in orientation and then was told that I had to go with a trainer for one week. After spending 2 weeks with a trainer, (first day with him, he called and suggested I didn't need any more training) SNI required me to go back to Carlisle, Pa to take another road test. That was on a Weds. I was told to go home, call my DBL (driver business leader-- professional name for a dispatcher) first thing in the morning to get a truck. One week later he got me into a truck and working on the Dollar General account.
!!!! Definetly do not recommend that account for anyone!!!!!!!!
After two weeks of the worst job of my life, I was on a trip to North Central Pa, when the trailer axle caught fire. I used my fire extishger, put out my triangles, and called the dispatchers to let them know. They thanked me for giving them the heads up and advised me to call SNI maintanence. So I got my Pumpkin Book out and called the Schneider "Emergency" Maintanece number. I got a recording that said,
" Due to large volume of calls , Your wait time could exceed one hour, please hang up and call back in a hour and a half!" So I waited .. called back, same thing ... " Due to large volume of calls, Your wait time could exceed 45 minutes, please hang up and call back in one hour!"
To make a long story short, I was broke down on a 2 lane road, with my truck still on the white line, on a bend--- for 4 1/2 hours b4 I even got to tell anyone of my situation. I talked to maintanence at 2:30 in the afternoon... a road mechanic showed up around 6:30 pm ... They never received a call until almost 5 pm.
That shows how much Schneider cares about thier drivers!!
I knew right then and there that I didnt want to work for this company, but after the trailer was fixed .. i completed the 2 stop delivery and returned the trailer to the dollar general distrubution center and returned the truck to one of SNI's operating centers. And I just recently realized I was only geting $.25 per mile when I was told I would get $.30 ! Talk about a rip off!!!!!!!!!
Considering schnieder, read first!
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Sounds like you had a bad experience. I thought Schneider had Qualcomm on board computers for communications? Perhaps an emergency message to dispatch would have "expedited" a response from the company. I find it hard to believe that a company of Schneiders size would have such a poor system for dealing with emergencies.
Good luck with finding a better company to work for. Dont throw in the towel on driving, it can be a satisfying career it just takes time and patience.
Schneider was an eye opening first misstep for us as well. The wife and I went to Schneider training school in Charlotte for one day and quit. Most everything the recruiter told us turned out to be a lie.
They put us in the most God awful roach motel you ever saw. They jammed 45 people into a bus and classroom at 6:00am. Before we got to class we sat in the cafeteria and listened to other students trying to cram homework before the day started. Every one of the students said class runs until 8pm or 9pm and its a huge struggle to keep up on little sleep.
The straw that broke the camel's back was a prephysical that pretty much weeds out the women. The recruiter told us they really want older, married couple teams and the teams were gurarranteed 99% no touch loads. In the 1%, the husband would be able to handle anything. When we got to school, they put everyone through a series of tests requiring you to lift and carry 60lbs over a period of time and distance. There were no pause or rest periods and when my wife's breathing and blood pressure started to go up, they canned her.
Well for Pete's sake, what do you expect for a housewife at 53? She passed her DOT physical with flying colors and her doctor says she is in perfect shape for her age. In any case, we finish trucking school with someone else next week and we are looking forward to driving for a good company. If you consider hiring on with the Orange guys, be very cautious in regard to what they tell you. It may not turn out to be the truth.
I once heard of this happening before at Schneider about 5 years ago, I believe. There's not a #### thing you can do about it, either. You should be able to sue them for discrimination, but if you could, they'd have been sued plenty of times already for that, which they haven't. Sounds like typical trucking company dirty trickery.
Did you call that Pumpkin recruiter when you got back home to tell him he was full of ####?
That sounds more reasonable than blaming the Big Orange....
You bet we called the recruiter when we got back from school. The excuses were all the same. "Oh, I didn't know about this or that. Oh, they must have changed things recently. Oh, I should talk to management about that." Suffice it to say that nothing changed.
The issue is that they have the same unrealistic expectation regardless of whether you are 20 or 60 years old, whether you are male or female, and wheter you have been promised no touch loads or not. The issue is NOT whether you meet state and federal physical requirements to drive a commerical vehicle.
Ah well, it's all for the best. Mom and Dad have no desire to drive for a company that lies, hoodwinks, and makes excuses after the fact. Bad experiences are like good ones in that they educate you and make one wiser for the future.
Mom & Dad, don't take it personally, but there could be something else going on here.
Maybe Schneider tries to weed out older drivers. Older drivers do mean higher insurance costs, so maybe that's what they were looking at. I know US Express once rejected a driver with over 26 years experience simply because his wife had a certain disease and required high-cost health care attention (drugs, hospitals, et al.), meaning they wanted no part of him. Of course, they had to give him a lame excuse for their decision. But we knew the real reason--some companies just don't want prune faces.
Just a thought.
I understand your concern and yes their system leaves much to be desired when you have problems on the road. I think this company is too big, their system always crashing, and yes the recruiters sell you a bag of goods. Low miles, but never ending hiring, hundreds of trucks sitting in Green Bay drop yard, yet no one can seem to find trailers or loads. They need to fix the system and let the drivers drive. Maybe this is just an indication of all very large companies out there.
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