Costco Depot, Sumner WA receiving

Discussion in 'Shippers & Receivers - Good or Bad' started by JReding, Aug 21, 2020.

  1. JReding

    JReding Road Train Member

    1,935
    3,401
    Sep 8, 2014
    Puyallup, WA
    0
    As a 27 year driver, and now a hostler for my company (Wilson Logistics) at the Costco Depot here in Sumner for the last 6 months, I've gotten to see the problem receivers have with fresh eyes. Keep in mind, I am still a driver, I could go back to either regional or local for my company tomorrow if I choose to.

    What I have seen from other drivers here is frankly appalling and embarrassing to the industry as far as I'm concerned.

    Any drivers coming here to deliver, be aware that Costco has gotten firmer on their rules here, and is about to get even firmer with them because of repeat offenders and unruly drivers who can't seem to understand that they are guests here.

    When you are assigned a receiving door, you will either be sent to the pad to wait for your door to be available, or head to receiving: you will be given verbal instructions at the gate, which will be very brief: they receive about 350 trucks per day at the dry/general receiving dock alone, they have to keep the traffic flow moving as much as possible. When they give you your instructions, you are given a pager that will tell you when you can proceed to your door.

    WHEN YOU ARE SENT TO RECEIVING, ALL DRIVERS MUST STOP AT THE STOP SIGNS, OPEN YOUR DOORS, AND SLIDE YOUR TANDEMS BEFORE PROCEEDING TO YOUR DOOR. There are no excuses, no exceptions. No one is special or privileged here. If you're concerned that freight may be against the door, ask the yard boss for receiving what to do: it's his call, not yours. No "I've always done it this way", "I didn't see the signs", "I'm new here"... There's a reason for the rules, and it's not to be a pain in your side, it's to maintain a steady flow, and actually make it easier for everyone including the drivers, not to mention safety: there are multiple near-misses every day in here, with both vehicles and pedestrians. Just an FYI.
     
    Last edited: Aug 21, 2020
  2. Truckers Report Jobs

    Trucking Jobs in 30 seconds

    Every month 400 people find a job with the help of TruckersReport.

  3. rachi

    rachi Road Train Member

    4,087
    4,740
    Feb 25, 2010
    SoCal
    0
    Alot of foreign drivers can't read english and don't know what the signs say. And.....the steady inflow of incompetent, lazy, steering wheel holders.
     
    Kyle G., JReding, UsualSuspect and 2 others Thank this.
  4. D.Tibbitt

    D.Tibbitt Road Train Member

    9,597
    48,674
    Apr 26, 2013
    Montana
    0
    Im fully convinced some drivers dont have basic comprehension skills. The same drivers that cant follow the signs at the customer warehouse is the same guys that go blowing thru a construction zone 20 over the speed limit.
     
    Rugerfan, alds, Kyle G. and 5 others Thank this.
  5. silverspur

    silverspur Medium Load Member

    390
    581
    Sep 26, 2012
    0
    Costco Sumner holds the record for unloading a full trailer of my company's freight. In and out of the gate within 30 minutes. Costco should send people from Sumner to the other DC'S to share their magic system.
     
    tscottme, alds, D.Tibbitt and 2 others Thank this.
  6. rachi

    rachi Road Train Member

    4,087
    4,740
    Feb 25, 2010
    SoCal
    0
    Ive always was in and out quick at this Costco. Does anybody remember the Costco DC's back before they made major improvements in the delivery experience? It was a real pain where they made you wait in a waiting area for hours while they unloaded your freight. They improved the process around 2007.
     
    JReding and UsualSuspect Thank this.
  7. JReding

    JReding Road Train Member

    1,935
    3,401
    Sep 8, 2014
    Puyallup, WA
    0
    The sheer volume of freight that moves across their dock on a daily basis is truly astounding. And this is a cross-dock operation, not a warehouse. From the time a truck is offloaded, that freight is in outbound trucks within twenty minutes.

    Costco uses five-pallet electric jacks designed by Hyster, and they're currently working with Hyster on a six-pallet versions. And they're constantly running down a very busy "street" through the middle of the dock, probably 40-50 of them.
     
  8. JoeTruck

    JoeTruck Light Load Member

    270
    643
    Mar 13, 2015
    LOWER 48
    0
    As we have seen in all the YouTube videos people today do not understand or desire to submit to any authority.
    It has always been my opinion that I am on their property so it is their rules I must live with.
    As for sliding your tandem's I understand why they want you to do it before you leave the guard shack but many new drivers just have a really hard time so I get out and help. I usually tell them to slide them forward, back in the hole and then slide them back.
     
    D.Tibbitt, rachi and JReding Thank this.
  9. JReding

    JReding Road Train Member

    1,935
    3,401
    Sep 8, 2014
    Puyallup, WA
    0
    Costco doesn't ask for you to slide your tandems at the gate, but they do expect it once you reach their receiving docks before you proceed to your door. And good on you for being willing to help the new guys out once in awhile. They need veteran mentorship, which seems to unfortunately be somewhat lacking these days.
     
  10. Hawkeye212

    Hawkeye212 Light Load Member

    62
    65
    Jul 22, 2017
    0
    One of my favorite places to go to. Been 3 weeks since I have (right before Sturgis so traveling through SD I got to look at all the early bikers headed that way).
    Never had an issue with them before.

    I've never slid my tandems there. Is it new? I have no issue doing it, just didn't know they expected it.
    I'm always in and out of there in less than an hour
     
    JReding Thanks this.
  11. otterinthewater

    otterinthewater Road Train Member

    5,007
    25,144
    May 10, 2018
    Santa Barbara, Ca
    0
    Can you repeat that please. I wasn’t paying attention.
     
    86scotty, JReding and D.Tibbitt Thank this.
  • Truckers Report Jobs

    Trucking Jobs in 30 seconds

    Every month 400 people find a job with the help of TruckersReport.

  • Draft saved Draft deleted