Def issue in '11 Volvo 780 with Cummins ISX

Discussion in 'Volvo Forum' started by fishnman, Apr 8, 2014.

  1. fishnman

    fishnman Light Load Member

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    Sep 6, 2010
    Peoria ,Az
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    Last night i started getting a warning beeper and a dash display message that says 'DEF Incorrect - Service Required.' Had a significant loss of power. The company tractor shop says this is possibly a clogged Def filter. They advised not driving it so I shut it down. I have had the Def filter replaced at a company shop (a 15 min job) and thought this can be done by a roadside tech. But the company road maintenance night shift insists that it's a Diesel particulate filter regeneration failure issue that can only be done by a Volvo dealer. And, of course, I'm more than 100 miles from a dealer on an Ar. back road, with a loaded trailer. Any suggestions? Is this a roadside repair, or a tow truck to the dealer issue?
     
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  3. Hardlyevr

    Hardlyevr Road Train Member

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    Jul 30, 2009
    Mapleton Depot,PA
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    Is it possible you got a bad batch of DEF? How soon after your last filling did it happen? How much is in the tank now?
     
  4. snowbird_89

    snowbird_89 Road Train Member

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    Aug 21, 2009
    Massachusetts
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    DEF is very sensitive. You sure you didn't get any sand, road salt, rain water, etc. into the tank?
     
  5. fishnman

    fishnman Light Load Member

    116
    63
    Sep 6, 2010
    Peoria ,Az
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    I fueled less than two hours before the problem occurred. So the Def tank was very close to full.
     
  6. fishnman

    fishnman Light Load Member

    116
    63
    Sep 6, 2010
    Peoria ,Az
    0
    I seriously doubt that anything got into the fuel. But.. stuff happens, huh? Of course if any of those things got into the tank, there might be a clogged filter.
     
  7. VOLVO TEC

    VOLVO TEC Bobtail Member

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    Apr 7, 2014
    0
    DEF incorrect could be the def quality sensor took a dump or having a nox sensor going out. many different things could be going on
     
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