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Delivery Question

Discussion in 'Questions To Truckers From The General Public' started by brink321, May 9, 2019.

  1. May 9, 2019 #1
    brink321

    brink321 Bobtail Member

    3
    1
    May 9, 2019
    0
    Hi, I am new to this forum and I am looking for some advice. I sent a shipment that was refused by the consignee due to miscommunication. It was all sorted out and delivery was finally made.

    The initial quote I received was for $1500, but I received a revised invoice which added another $1200 for re-delivery, for a total of $2700. Is this about a standard re-delivery charge? The reasoning I received was that it took almost half a truckload, plus the loading, unloading, and storage. It was 9 skids 7500 lbs. total.

    Thank you.
     
    brink321, May 9, 2019
    brink321, May 9, 2019
    #1
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  3. May 9, 2019 #2
    Intothesunset

    Intothesunset Road Train Member

    2,289
    4,880
    Apr 15, 2019
    truck
    0
    So to sort this out, you were billed for miscommunication error?
    On who's behalf?
    If the carrier did not screw it up you are being ripped off.

    Are you the carrier, or broker?
     
    Intothesunset, May 9, 2019
    Intothesunset, May 9, 2019
    #2
  4. May 9, 2019 #3
    x1Heavy

    x1Heavy Road Train Member

    34,017
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    Mar 5, 2016
    White County, Arkansas
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    You are the one being bent over being shafted.

    Miscommunication my foot. The trucking company has to be there on time. With all the fancy satellite tracking to 20 feet anywhere in real time there is no reason why you should be kept in the dark about a problem load.

    I would put that particular situation into a little black notebook and never run that load again.

    AND demand information of a precise and valid up to date nature before you commit to a move.

    If anyone you are asking goes.. uhh... I dunno or we will get back to you etc is giving you the runaround.
     
    x1Heavy, May 9, 2019
    x1Heavy, May 9, 2019
    #3
  5. May 9, 2019 #4
    brink321

    brink321 Bobtail Member

    3
    1
    May 9, 2019
    0
    Thank you the quick responses. Sorry if my question wasn't clear. I am the shipper. I was shipping an order through a carrier that was refused by the consignee due to an error on their part. Since it was refused, the driver simply took it back to the terminal. I sorted it all out with the carrier and the consignee and it was finally delivered.
     
    brink321, May 9, 2019
    brink321, May 9, 2019
    #4
    Intothesunset Thanks this.
  7. May 10, 2019 #5
    starmac

    starmac Road Train Member

    6,639
    12,528
    Apr 11, 2019
    Fairbanks Ak
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    Sounds normal, your consignee cost you a bundle with their miscommunication error. They should have contacted you before turning the load down.
     
    starmac, May 10, 2019
    starmac, May 10, 2019
    #5
  8. May 10, 2019 #6
    RustyBolt

    RustyBolt Road Train Member

    2,073
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    Feb 21, 2015
    Bement, IL
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    If it was "their" communication error, why are YOU paying for it? You're getting shafted, that's why.
     
    RustyBolt, May 10, 2019
    RustyBolt, May 10, 2019
    #6
  9. May 10, 2019 #7
    brink321

    brink321 Bobtail Member

    3
    1
    May 9, 2019
    0
    Thanks again for the advice. Yeah, we're going to have to sort out who covers the charge. I just wanted to know if that amount of the charges was pretty standard. They told me there would redelivery fees, but I didn't know that it would almost be as much as the initial freight charge. But I don't really know so I was looking to get an idea.
     
    brink321, May 10, 2019
    brink321, May 10, 2019
    #7
  10. May 10, 2019 #8
    RustyBolt

    RustyBolt Road Train Member

    2,073
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    Feb 21, 2015
    Bement, IL
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    As for the price, IF YOU WERE RESPONSIBLE, that would be a decent amount, IMO. Reason I say that is because in some cases the trucking company would have returned it to you. So, the charge would have been the same as the original. And then you would have had to ship it to your customer again. So, your $2700 could have just as easily been $4500. (If it were your fault)
     
    RustyBolt, May 10, 2019
    RustyBolt, May 10, 2019
    #8
  11. May 10, 2019 #9
    Numb

    Numb Crusty Curmudgeon

    4,194
    9,782
    Jan 30, 2012
    Charlotte, N.Carolina
    0
    sounds like an LTL shipment

    re delivery fee is standard for refused freight. storage also.
     
    Numb, May 10, 2019
    Numb, May 10, 2019
    #9
  12. May 14, 2019 #10
    wis bang

    wis bang Road Train Member

    3,420
    4,058
    Jan 12, 2011
    Levittown, PA
    0
    Tankers get 1/2 rate to return rejected loads.

    Used to send trucks of denatured alcohol to Phillip Morris. SD 4A 190 proof was 190 proof ethanol, methylene blue dye and nicotine. About 1/10th of the trips, the shipper omitted one of the seal numbers [every outlet was sealed] and it would be rejected.

    That's why every smoke tastes the same, the alcohol would transport the nicotine into the tobacco and the blue dye [ a carcinogen in Cali!] showed where they had sprayed the added nicotine...ready to quit????

    Full rate there, 1/2 rate back to have that one seal number written on the bills and full rate to re-deliver...the owner operators smiled all the way home and back again!
     
    wis bang, May 14, 2019
    wis bang, May 14, 2019
    #10
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