Dispatchers

You.

Calling dispatcher in the morning.

UNIT NUMBER!?

You give it.

HOLD ON YOU &^%$#

You wait.

And wait.

And... finally...

WHERE YOU AT!!! YOU SUPPOSED TO BE HAR 2 hours ago.

once you sort all that out you finally get around to saying morning how are you etc.

Dispatch is like wife. Take care of them, smooth the rough edges and pretend they know how to cook. And you will be fine.

 

Two drivers go through orientation. Driver One meets his dispatcher and tells the travel agent where he won't go and when he wont drive and when he wants to be home and how much he wants to make.

"So, that's no northeast, no driving in the rain, no driving at night, no driving more than 8 hours a day and home every weekend. I will see what I can do."

Driver Two says, "I'm ready to work!"

Dispatcher says, "Let's rock."

 

That’s pretty much it right there. When you have a driver complaining of no miles, give em a minute, they’ll reveal why. It’s usually along the lines of what six just posted

 

It's actually one of my biggest hurdles I go thru with my company. I've had 7 DM's I'm guessing some quit or change departments. Out of those 7 only about 3 were excellent.
I'm guessing there's a turnover rate for them also.

 

What's funny sometimes to me is how the DM will ask you questions they already have the answers to.

Example would be telling them what your ETA is to consignee and then getting a call asking what is my ETA to consignee.
And if t don't stop there by a long shot.

 

Keep in mind you have your main DM then that person has a few people helping out, then there's those who replace them at night when the shift changes and then they all get replaced again when the weekends come.
Easy way for lack of communication to occur or starting out good and then having things go sideways.
Best tip to keep you rolling is get a good reputation with getting to your shipper and consignee on time or earlier and allways ask to be pre-planned on a load for after.

 

That's why you work where you have talked to current drivers.

 

I'm so glad I no longer drive at a place that has "dispatchers". I may actually have to talk to somebody once a month. Meanwhile I'm rolling and have preplan workday before empty, and do my 3,000-3,500 miles/wk. I do my job, they (people in the office) do theirs, and everybody's happy