Do car haulers like Carmax?

Well at least you and I agree on something.

 

Yes they do...

 

CarMax could offer free shipping on every car and it wouldn’t matter. They take their time getting car transferred and couldn’t care less if you are upset about it. Their entire attitude is “if you don’t buy the car, someone else will” so they really don’t care. They have absolutely ZERO follow through and really know how to take the “WOW” moment out of purchasing a vehicle. Been waiting almost two weeks to have a car transferred less than two hundred miles. They have given me three different delivery dates. I challenge everyone everyone reading this to find a CarMax dealer less than 250 Miles from your home dealership (free shipping) and request a car be transferred. When it arrives tell them it took to long and you lost the impulse to purchase. Maybe then CarMax will get the message that this is a flaw in their car selling business and fix it.

 

I shopped online with Carmax I thought the prices were a bit on the high side never bought anything..I've hauled for them as well wasn't real impressed.

 

I do quite a bit of relay work for carmax, hub to hub. I can’t speak for how things are working back east but i know here in tx to co and out to az things seem to move pretty quick. Irving is the tx hub and everything is distributed from there up to ok and south into Houston and San Antonio. Colorado Springs is hub up there. Phoenix there. I do know that Chattanooga is a hub as well. So it sounds like more of a management issue more than a location or distance issue.

 

I paid $150 transfer few and they quoted me a 2 week waiting period. The truck was here in a week. I was kind of shocked. Just throwing my two cents in.

 

Carmax is better than picking up from an auction but you'll wait til they are ready to help you, usually always there for 45 minutes to pick up 1 car. 99% of them do have parking for us which is awesome. Most of the time I've booked a carmax move it's been through United road.