DOUBLE BROKERAGE AND DOUBLE PAYMENTS - NEED Answers...

What @wichris said is pretty true in most cases.

Sometimes you have to eat a turd sandwich to keep the customer out of the mix. You don't want to, but it's your responsibility as the broker to keep that from falling on their heads.

@Midwest Trucker has also offered some good perspective here. The thing is, the actual hauler of the freight needs to get paid. And if it means you gotta pay twice, well- that's a lesson for you in all of this. An expensive one, no doubt, but it's one that'll stick with you.

 

Can u link the armenian thread plz @Midwest Trucker

 

I do t have time right now to read my old thread but I think it was this one. I can’t remember if I knew it was them at that point or not. Took my wife a lot of months of research. We ended up finding the guy, he’s a known fraudster.

Shady People and Double Brokering

 

Thank you bud i appreciate it. Just wanna pick up on some of your detection tools.

 

Good checking will usually find the "carriers" that do this often. The others do it as they are going out of business. That is a lot harder to determine. Go with the first instinct, especially if it seems too good.

 

Sorry i should of read thread to grasp what happened.

 

Here is from my earlier post in this thread. These things help a lot. It might seem like overkill but it’s worth the extra time and effort and the customers we deal with are happy to oblige since were protecting them and their freight.

“Sorry for the bad news. I would recommend you get the drivers phone number, personally talk to them, make sure that Macropoint is tracking, have them send you a pic of their tractor trailer with the name on the side, and then have your customer verify it matcheswhen they show up to load.”

It’s also good to call their insurance and get added as the certificate holder instead of them sending it to you. Check out their address and see if it’s a real place. Call their phone number and see if someone answers or if it’s a circle of recording hell. Check out their safety ratings and see if they get actual inspections done. See if their truck is actually where they say it is or if they have to hurry to cover it and it’s not where it’s supposed to be. You begin to just get a gut feeling and holes develop in what your being told. Obviously any type of fuel advance or even quick lay is also a red flag. Most people factor, and those who don’t aren’t worried about fuel money. There are also hot beds for the fraud in certain cities.

Some of the one truck owner ops are a little surprised at this stuff at first but then they’ll say hey bro I’m the load booker and the driver, so no worries I get it here’s my info. Once we explain some of the games we have to protect against they are blown away. But having that single man op I know it’s going to get done and with good communication. Puts us at much more ease.