DRIVER BEWARE! Falcon Transport - Youngstown, OH

superflow · Aug 24, 2014

Falcon is a cheesy outfit .....no $ here drivers ,unhappy driving force ,just ask a falcon driver!!!!

slowpoke89 · Aug 29, 2014

Not to mention some of the most unsafe drivers as well, I already witnessed one of their idiot drivers kill someone 10 years ago, and today saw one go flying south on I-280, left lane about to closed, and cut off another driver, nearly causing a wreck. Why this scumbag outfit has not been shut down is beyond me. Falcon is the one of the absolute worst I have ever seen for safety.

Nicholeaus · Nov 23, 2017

homefronterangel said: ↑

Like other forum members I came to this site to get insight into various companies my fiancee was considering after CDL school. After careful consideration we chose Falcon Transport because we could not find any negative comments about them anywhere. Let me tell you this was a huge mistake! Before I begin relaying our experience with Falcon I want to make sure you know we are reasonable people with reasonable expectations. We don't expect to get something for nothing, we understand the trucking industry (he's a 3rd generation trucker), and we are thorough in understanding the deals we are making.

During training everything went fairly smooth. We did notice a lack of communication between the orientation department and the training department (they asked for his birth certificate 5 times after it was supplied to them) but we figured that was a minor glitch. His recruiter also neglected to mention that he would be made to sign an agreement stating that if he did not stay with the company for 6 months that they would take $200 out of his last check for training expenses. He completed his training including their advanced safety skills with a 3.8 out of 4 which made all his trainers and his recruiter happy because they got bonuses for his exemplorary preformance.

Now here is where the real "fun" begins. He was told to call his DM Monday at 8AM to get his truck assignment. Boy were we excited! We had him ready to go Sunday night in preparation of his Monday morning departure. When we called his DM at the appointed time he was told to call back in an hour because he was trying to locate trucks for everyone. We called back as instructed and were told to call back again in an hour. This went on until Monday afternoon at which time he was told he had to be to the yard in 30 minutes to catch a ride with another driver to his truck. Unfortunately we live at least an hour from the yard (a fact they were well aware of) so we busted butt to get him there as quick as possible. This also meant that he would spend his first week on the road without any of the items needed to make his stripped down truck comfortable and affordable since there would not be room in the other driver's rig for these items. When arriving at the yard where his truck was suppose to be no one at that terminal was aware he or the other newbies were coming to get their trucks. After getting this resolved he got his truck and trailer which both had damage that needed to be repaired.

He finally received his first run Tuesday afternoon and headed to his pick up. Much to our chagrin he had been given the wrong address and directions for this pick up and was stuck for several hours behind other trucks trying to get out of where he had been directed to and get to the proper location. Not a good way to start a relationship.

In an effort to shorten this post (I know I have been a bit long winded) I won't detail every issue we have had with Falcon Transport as I could write an epic sized novel on this. During our 2 month tenure with this company we have run into the following issues on a consistent basis...
~ Wrong directions, addresses, and contact information for pick ups and deliveries. One of the night "dispatchers" told us this is a regular course of business for them.
~ Being forced to fudge log books to make deliveries on time. They are currently under investigation by DOT for log book violations. He finally put his foot down refusing to do this. He was given "hot" loads that were due to be delivered in 5 hours when the pick up location was 5 hours from where he was at.
~ Deadheading (this is not paid) for several hours (sometimes as much as 8+ hours) to pick ups.
~ Pay for loads differs from what was quoted when the load was accepted.
~ Equipment is bad or is missing. They do not fully supply each terminal with tarps, straps, chains, trailers, etc. This MUST be picked up at their West Middlesex, PA location which doesn't do you alot of good when you are picking up a load in say Arkansas and do not have enough securements to handle the load.
~ There is no real night dispatch despite what they say. Night dispatchers are glorfied receptionists that only handle emergencies and they can not assign you a load.
~ Breakdown assistance does not exsist in real terms. When you call them for a breakdown they pretty much tell you to figure it out yourself.
~ DM's and TM's simply could not care less about you. When you drive for them you are on your own, do not expect any help from them. You can expect to wait for hours on end to get your next load despite calling in advance to give them your ETA.
~ If you drive flatbed for them expect to make between 18 to 20 cpm. The recruiter will obviously tell you different, but this is what you can realistically expect to make. We have yet to make more than $500/week due to the above BS.
~ DM's and night dispatch will threaten to charge you $1.32/mile, put negatives on your DAC report, and report the truck as stolen if you deadhead their truck back to the nearest terminal to quit and come home instead of abandoning the truck. This makes no sense to me since they deadhead you all over creation anyway.
~ Everything you learn in their training is crap and is a complete waste of time. When you actually get on the road with them as a first seat driver they will tell you just that.

Needless to say he is quitting Falcon, he is not the first from his class to do so. Other friends from his class have also had these same issues and are looking into other companies to drive for. As I write this post he is on his way home and will be driving for an O/O which will hopefully go better. It is my sincere wish that anyone considering Falcon will take what was posted here to heart and not get caught up in this mess as we did. Good luck out there and stay safe!

Click to expand...

As a driver for 16 years I can tell you that you are not alone in this and neither is falcon. Wrong directions happen even when you call a customer directly..wrong turns happen as well he is new to the industry and I can tell you everything seems like it's a hassle untill you do it for 6 to 8 months not sticking up for the company but I know I went through the same problems...most companies have a night and weekend dispatch that are way understaffed and under trained therefore they can't do a whole lot except in emergencies... every company has their quirks and things you will disagree with but trust me After 6 to 8 months everything will start clicking for you and you will notice a big difference in how the job seems... incidentally changing jobs before a year is up won't look good on you as a driver..even tho the industry is short on drivers a lot if companies don't want to see more than 3 jobs in 3 years so bite your nails and stick it out for a year then you can go anywhere you want.. starting out in this industry as a driver is hard but once you get going you will enjoy it a lot more

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