Eagle Logistics Services. Indianapolis, IN

That's pretty spot on. I didn't know the GM doesn't like us booking our own. Explains a lot.

 

I think I can comment on some of this without feeling like I don't know what I'm talking about:

Again, I don't work with Flatbed specifically, so I can't say for certain, but I've heard complaints like this before with regards to other areas and it doesn't make much sense to me. We get paid when drivers haul freight, the more expensive the better. Why would anyone not want to load you with good freight?

If I'm missing what the poster is saying, then my fault, but I'm always a little confused when people say that.

Again, this doesn't sound like the company I work for to me. Why would the GM or anyone else not want drivers to book their own freight and why would a DM need to approve a load? Drivers booking their own freight is the best if you ask me. Plus, a DM doesn't need to "approve" anything assuming you're using an approved broker. You just book it and have the rate con sent to your DM.

As I said, I can't speak to any particular GM or DM though, so maybe someone really told people not to book their own freight. That seems pretty bad to me though. Eagle drivers are independent lease/operators, they're in charge of where they go/what they haul.

I'm always curious to see what the experience was of people that have this point of view.

 

I can tell you the things I have seen that help separate those that make it from those that don't. If you like me to post them I will. I don't want to sound like I'm lecturing though, so if that's not wanted I have no problem keeping those experiences to myself.

I hope I get the chance to work with you if you sign on. I think you'll be successful.

 

Eagle ops do we have a updated broker list?

 

Posted it a few pages back. There were a handful of new names that were added, not alphabetized, to the bottom of the list.

We added another this week, but I forget the name offhand. Something like GCNV (but it's not exactly that, it's something close I believe), but we are currently having an issue with Pepsi (it's a paperwork thing) so they're out for right now.

 

Ok thanks and I wouldn't mind getting the newly approved brokers if you have time and it's in hand it's just very important as a O/O out here to have that updated info that's one more thing they have to be better at as a company.

 

These were the most recent additions:
Rich-Way Transportation,Inc.
Hybrid Logistics Inc
System Transport Inc
Ultra Logistics Inc
Tadmore Transportation LLC
Mercer Transportation

Mercer has some pretty good stuff on occasion I believe. Not sure about the others just yet.

When you meet with your DM after orientation, don't leave without getting a print out of the broker list. It can be a huge help.

 

In all honesty from what I've seen so far, if you're going dry van or reefer (eventually) it won't be easy but it's doable. Flatbed is new to Celadon/Eagle, and it's shows. The knoxville terminal definently has issues that doesn't help the situation much either. Like Fr8 says, some issues others are having I'm not and vice versa. I can second every syllable Kryptonite is saying though.

I had a situation where I booked a load. Shot the info plus rate sheet to my DM. 30 min later the broker calls me back and says they haven't received it. I'm thinking here we go..... Called my DM no answer. Finally get through 10min later I'm told it was sent. Called the broker to confirm they still haven't received it. Called my DM back, only to find out she's at lunch. Now I'm stalling the broker. Finally catch my DM to find out the rate sheet was sent to someone named Aubry. I asked why wasn't it sent to my contact, and was told they all work together anyway it doesn't matter. My contact sits right next to Aubry, and you guessed it, she had nothing. So I give the broker my DM's number while pleading for him not to take the load. He calls her, it finally gets worked out. And.........by the grace of God I get loaded, not in time to make an on time delivery, but at least make somthing.

I tried to book that load at 830am. The entire process wasn't complete till around 2pm. I'm leaving out the time it took to get dispatched and fuel card activated. It's been like this for nearly every load I've booked for myself. Not as bad as that instance, but still not good. I knew I couldn't be the only one going through this, and Kryptonite's experiences confirms it. How are customers ie brokers supposed to view these occurrences?

Some of us didn't come here to be dispatched. Period. It seems to me though that's exactly what we're being pigeon holed into.

Here's a bit of info I've been wondering about the last couple of days too. I wonder what the rate of success/failure has been on a per terminal basis...............

 

I need to change my DM can't even help me get a load it's just really sucks right now in Indy finding freight and our customer base not that huge right now I been told him to sent me a copy of the broker list from yesterday and still haven't got it.I literally using screenshots of what guys post on here.

 

Really sorry to hear that. Wish I never had to hear anyone complain of stuff like that.