eld crapping out already

Discussion in 'ELD Forum | Questions, Answers and Reviews' started by jbob1, Nov 29, 2017.

  1. jbob1

    jbob1 Light Load Member

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    I've been running big road eld for a couple of weeks now to try and get used to working with it, so far it was working out ok, still runnin paper logs though. Then it started locking up, not responding, I'm going to find out how good their tech support is now, gonna give them a chance to see if they resolve the problem before I bad mouth their product, hopefully they can come up with a solution, seem like nice enough people. I just get the feeling this is just the beginning of all the headaches with elds, My smart phone pisses me off too much already with all the updates changing #### around causing half the apps not work right. that's why I thought running elds on a separate tablet would be better. elds are way to dependent on technology that still has to many bugs in it, this is just the tip of the iceburg that sunk the titanic
     
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  3. STexan

    STexan Road Train Member

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    I wish you luck. I'm a company driver and have been using Omnitracs systems for about 4 years now at two different outfits. I have a feeling a lot of people are going to have a lot of issues like you describe with many of these "pop up" eld providers and suppliers that came up overnight looking to capitalize on the proposed mandate.

    These are not something that you can afford to cheap out on or take a chance with untested technology and support. If you continue to have problems and can't get it resolved I recommend anyone seriously consider using proven technology such as Omnitracs. I'm assuming it's more money up front and monthly, but you get what you pay for.

    But as you mention, I can't recommend going eld with any "tablet" system that runs on Android and questionable hardware. You need to go with a system that has dedicated OS and the updates are only centered around supporting one app ... the elog app, and is also built on a rock-solid proven board and chip set.
     
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  4. mhyn

    mhyn Road Train Member

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    the problems come usually from bluetooth connection. If your eld has an option to use wired connection switch it. Bluetooth sucks.
     
  5. mhyn

    mhyn Road Train Member

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    When time will come to pay from own pocket for eld you will choose KT, BigRoads or something similar. Omnitracks is expensive for single truck o/o. KT performs without any problems if wired connection is used with android tab.
     
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  6. ZVar

    ZVar Road Train Member

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    The problem comes from people using a (comparatively) cheap tablet that is not robust enough to halnd the vibration and normal were and tear an average truck will hit it with. Like @STexan said with the comment about Omnitracs.and peoplenet and even using the RM 740 as a front end for the RM eld's have experience building display units that will withstand the environment a truck has to deal with. While using some of the dongles that connect to bluetooth may work, I have a hard time believing they will every work as well as a dedicated unit.
     
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  7. Scooter Jones

    Scooter Jones Road Train Member

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    I wouldn't use a cell phone with DashLink. Get a separate tablet with it's own data plan, preferably Verizon. That's what I have, a Samsung.

    Tablet sits on the nice soft passenger seat, no real impact affecting it. The comment about the RM not being able to withstand the bouncing is true. My former company used them and I really can't recommend them at all.
     
    Last edited: Nov 29, 2017
  8. EZ Money

    EZ Money Road Train Member

    You know with Big road and keep truckin you can keep it an AOBRD for 2 more years....
    The tablet is the way to go.....Not on my phone!
     
  9. mhyn

    mhyn Road Train Member

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    I am using cheapest tab from Wall-Mart . not using Bluetooth, it's hardwired. KT eld works without any errors or problems. My second device is Gorilla and does not have hardwire option. Sometimes in the morning no way to connect it. The tab sees many Bluetooth devices around and freezes sometimes.
     
    Last edited: Nov 29, 2017
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  10. TallJoe

    TallJoe Road Train Member

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    D....! Will I ever start using mine?
     
  11. Brandt

    Brandt Road Train Member

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    People bad mouth Omnitrac for the price. I had the MPC 50 it was labeled Qualcomm still. But they have some special stuff. Like the LCD screen is a special display that could work all day up to 130F. You know how hot the cab can get in summer in Phoenix AZ when parked. It was $700 but they are built pretty good. They need a rest button maybe Omnitrac has one now.
     
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